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InfoTrends/CAP Ventures Releases Canadian Document Outsourcing Forecast

Press release from the issuing company

(Weymouth, MA) May 19, 2004…To examine the growing document outsourcing opportunity in Canada, InfoTrends/CAP Ventures announces the release of its first annual Canadian document outsourcing forecast entitled Canadian Document Outsourcing Market Forecast: 2002-2007. This forecast provides the strategic, financial, and statistical information for service providers, customers, and companies considering outsourcing engagements as part of their business planning processes. According to the forecast, the Canadian document outsourcing market is projected to reach $5.7 billion in 2007, representing a compound annual growth rate (CAGR) of 4.1% between 2002 and 2007. This forecast segments the document outsourcing market into three environments - facilities management (FM), statement printing, and contracted print services. The contract print services segment is expected to increase the most, showing a CAGR of 4.4% over the forecast period. Facilities management is close behind with a projected CAGR of 4.3%. Control over operations, reducing internal requirements for business process change, focusing on core enterprise skill sets, and understanding the value of strategic partnerships are all key reasons for growth. Statement printing is projected to experience a much slower growth over the forecast period, with an expected CAGR of only 1.1%. The growing acceptance of electronic bill presentment and payment in the business-to-consumer segment, as well as the growing acceptance of electronic invoice presentment and payment in the business-to-business segment, has dramatically impacted the statement printing segment. “Our research found Canada to be an advanced marketplace with many emerging opportunities,” commented Holly Muscolino, a Director at InfoTrends/CAP Ventures. “Overall, the Canadian document outsourcing market is growing faster than the United States, and is just trailing behind Western Europe.” This forecast is available immediately for purchase. Clients of InfoTrends/CAP Ventures’ Production Workflow Solutions Consulting Service can purchase the report at a discounted rate. For pricing information or to make a purchase, please contact Alison Hipp at (781) 616-2100, ext.126 or via e-mail at [email protected]