VALLEY FORGE, Pa.--April 21, 2004-- Driving efficiency and productivity in a new era of document management, IKON Office Solutions, the world's largest independent channel for document management systems and services, will host a 12-city seminar series to help businesses gain greater perspective into the challenges and opportunities that exist in the rapidly changing world of office technology. Featuring leading industry analysts Andrew Johnson and Peter Grant of Gartner and international outsourcing expert Michael F. Corbett, the Insight Series will use real-world scenarios from IKON customers to examine today's most critical document management and workflow issues. "In today's fast-paced and increasingly competitive business environment, companies that successfully expand their print and imaging capabilities while heightening the effectiveness of existing technology investments gain sustainable market advantage," said Cathy Lewis, Senior Vice President of Marketing for IKON. "The IKON Insight Series will allow executives to learn from the experiences of peers and industry experts in a setting where they can objectively evaluate strategies for reaping new operational and competitive benefits from document management solutions." Combining IKON's independent, best-in-class approach with expert opinions from leading industry analysts and real-world experiences of customers, the IKON Insight Series provides a collaborative environment for executives to explore how new document management and workflow strategies can help maximize productivity, long-term stability, and ultimately the success of their organization. Designed as interactive panel discussions, the sessions will take a close look at proven solutions for achieving document efficiency on the network and successful approaches for turning document outsourcing into a competitive tool. The "Convergence: Achieving Document Efficiency on the Network" sessions are designed for executives facing the shift from analog to digital workplaces and, more importantly, the convergence of printer, copier, scan and image technologies as they increasingly reside on the network -- bringing about networked and multifunction solutions. The "When & Why: Turning Document Outsourcing into a Competitive Tool" sessions are designed for executives looking to streamline business processes, especially where paperwork has become a distraction to customer service and a resource drain to a company's bottom line. The IKON Insight Series begins on April 29, 2004 in Washington, D.C. Complementary sessions will also be held in 11 other North American cities, including: Cleveland, May 11; Houston, May 19; Los Angeles, May 20; Atlanta, May 26; Toronto, Ontario, June 4; Dallas, June 9; Philadelphia, June 16; Chicago, June 17; San Francisco, June 24; Miami, September 16; and New York City, November 17. To register for the IKON Insight Series or to learn more about the sessions, please visit www.ikon.com/insight.