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Independent Research Firm Cites Quark as a Contender in Document Output for Customer Communications Management

Press release from the issuing company

Denver, CO - Quark Software Inc. was among the select companies that Forrester Research, Inc. invited to participate in its January 2014 report, “The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014.” For the report Forrester evaluated 11 document output for customer communication management (DOCCM) vendors across 26 criteria. In this evaluation, Quark was cited as a contender in document output for customer communications management.

According to the report, a contender offers “price and service alternatives,” and “may be a good fit for enterprises looking to solve specific DOCCM problems.”

Excerpt from the Forrester DOCCM Wave report:

“Quark offers unique alternatives as a contender. Quark has extended its desktop tools to a range of e-publishing use cases. They do not focus on typical letter and statement generation but rather on high-value documents (revenue generating, regulatory, or branded content such as research reports, product data sheets, mutual fund fact) with advanced online experiences.”

Dave White, Chief Technology Officer, Quark Software Inc., said, “The rapid adoption of tablets and other smart devices has caused an evolution in customer communications management; organizations must now add digital output to their content strategies. I believe Quark’s inclusion in the Forrester Wave report for DOCCM acknowledges the new requirements for consistent and engaging content across print, Web and mobile devices. As a new contender in the space we serve financial services, manufacturing, government and other organizations that create high-value, multi-channel content.”

The Forrester Wave Report is based on an evaluation of Quark Enterprise Solutions, Quark App StudioTM and Quark Brand ManagerTMwww.quark.com/enterprise

The complete Forrester Wave report on Document Output for Customer Communication Management can be accessed from Forrester: http://bit.ly/1gBmn5Z. (Note: You must be a Forrester subscriber to access the report, but it is also available for purchase.)


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