Pure, browser-based technology for multi-channel comunications
Lexington, KY - AirSpring Software is launching its enterprise-class customer engagement product and has signed NEPS as both a customer and partner. The airSpring platform is a pure, browser-based solution that streamlines the design and personalization of mobile, Web, and print communications and enables automatic delivery to any device, eliminating the cost of distributing software and providing productivity tools to business associates, partners, and customers, while enhancing collaboration among users.
IT departments know their legacy systems cannot provide this level of connectivity and are actively seeking alternatives. AirSpring Software's thin-client solution provides an integrated platform that meets these evolving needs. "The enterprise customer engagement market is evolving rapidly," said Neal Gottsacker, President of airSpring Software. "The airSpring solution encourages seamless connectivity that will help enterprises improve customer connections while drastically reducing costs."
NEPS, LLC, an innovative leader in customer communications management, has partnered with airSpring Software to support delivery and hosting of end-to-end cloud-based customer communications management solutions for customers in financial services, insurance, and healthcare. The company will utilize airSpring software to meet the growing demand for distributing content in mobile and Web environments. AirSpring's thin-client software solution will enable NEPS to deliver important customer-facing documents via a truly dynamic, mobile customer experience.
"The airSpring technology platform offers some compelling capabilities that can help support customers in the rapidly emerging mobile and Web market," said Denise Miano, President, CTO and Co-Founder of NEPS. "Our first deployment of airSpring technology will be to support mobile delivery of correspondence and statement-oriented documents. All our hosted clients want to improve their mobile interactions with customers and the airSpring Software platform will enable NEPS to help them achieve their objectives."