New technology positions print and mail leader for future expansion
Melville, NY – Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., today announced that Financial Statement Services Inc. (FSSI), a full-service print and mail leader specializing in the design/redesign, production and delivery of high-impact statements, letters, and other time-critical customer communications, has installed an Océ ColorStream® 3900 digital color printing system, part of the Océ ColorStream 3000 Twin Series.
Founded in 1980, FSSI provides a wide array of print and mail solutions to financial services, insurance, healthcare and government entities from its 168,000 square-foot corporate headquarters in Santa Ana, CA. From billing statements and invoices to letters and digital color mailers, FSSI prides itself on delivering highly customized mailings that boost response rates, build brand loyalty, and increase return on investment.
Widely recognized as one of the largest independent woman-owned print service providers in the western United States, FSSI has been a pioneering technology leader in outsourced document production. Keeping up with technological advances can be difficult, admits president, Jennifer Dietz. So when FSSI found itself with a number of printers going off-lease, the company embarked on an ambitious 18-month quest to identify the “latest and greatest technology” to add to its arsenal. FSSI’s technical staff hit the road, meeting with makers of various digital printing systems and actual users. That search led them to Canon Solutions America and specifically to the Océ ColorStream 3900 digital color printing system.
Partners in Print
FSSI was drawn to Canon Solutions America because of its experience with transactional print, which Dietz refers to as “our world.” The Océ ColorStream 3900 appealed to FSSI due to its near-offset quality, fast output, outstanding reliability and low cost of use. Other selling points included its pause capabilities, low paper usage and availability of such Ocè PRISMA workflow software offerings as E-forms, InkControl™ and TrueProof™.
“The ColorStream 3900 was a great choice for FSSI because it gives them the flexibility to respond more nimbly to a wide array of client demands,” said Francis McMahon, vice president marketing, Canon Solutions America, Production Print Solutions. “From simple mailers to more complex documents, it delivers the highest quality time and again, yet it’s remarkably easy to operate.”
Above all else, it was Canon Solutions America’s willingness to partner closely with FSSI that made the ColorStream 3900 stand head and shoulders above the competition. Canon Solutions America’s commitment to FSSI extended far beyond helping the company identify the right equipment for its operation. Canon Solutions America’s representatives and technicians stayed onsite throughout installation and ramp-up to ensure the process went smoothly and that FSSI staff was adequately trained on the new equipment.
“Their team felt like part of our team,” said Dietz. “Their candor, willingness to answer in-depth questions and dedication to training our entire staff on everything from the basics of color to advanced inkjet color training has just been outstanding.”
Quality from Day One
From the moment FSSI flipped the switch on its new ColorStream 3900, the quality of its output was stellar. Once word of the new equipment hit the streets, clients have been excited about the benefits of the digital color printing system.
“The Océ ColorStream 3900 will give our clients a competitive advantage over other companies their size by being able to print in color inline,” said Dietz. “They are delighted to have the opportunities to print messages and relevant data in color as appropriate.”
New MICR and dynamic perforating capabilities give FSSI the ability to compete more effectively in the growing transactional document and check-printing business, producing robust color, customized transactional documents that double as powerful marketing tools.
“The world is moving to color and this printer is going to give us the ability to offer full-color print with variable information at a reasonable cost,” said Dietz. “It’s going to bolster our ability to expand into new markets and sell other offerings.”