Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), today announced Konica Minolta’s placement in the Leaders Quadrant of the “Magic Quadrant for MFPs and Printers, Worldwide”1 published by Gartner, Inc.
“We are proud that Gartner has recognized the Konica Minolta Group as a global leader in the highly competitive MFP and Printer marketplace,” said Rick Taylor, President and Chief Operating Officer, Konica Minolta Business Solutions U.S.A., Inc. “The year 2011 has been an excellent one for Konica Minolta, providing the critical momentum to deliver on our worldwide objective that customers can count on Konica Minolta to be a true partner that addresses their full range of digital printing needs including award-winning technologies, solutions, and support.”
Gartner's Magic Quadrant for vendors of multifunction products (MFPs) and printers worldwide serves as a guide for midsize and large organizations to identify and evaluate technology providers that deliver MFP and printer products and services. Gartner customers are increasingly seeking providers that can match their global presence and become partners in helping them with their printing and document management needs. Konica Minolta has been able to achieve its global standing as a provider of an industry-leading product portfolio while maximizing the full advantage of a multiple sales channel strategy delivering the hardware, software, and services to customers when and where decision-makers want to procure them.
This latest recognition caps off a banner year for Konica Minolta’s award-winning lineup of bizhub® MFPs.
Earlier this year, Buyers Laboratory Inc. (BLI) named Konica Minolta the 2011 “Line of the Year” award winner for the company's series of bizhub Color and Monochrome MFPs. In the past two years, Konica Minolta has won more BLI Awards than any other vendor and the product lineup has proven itself in the areas that matter most to our customers – reliability, ease of use, productivity and image quality.
Each year, New York-based marketing consultancy Brand Keys publishes its Customer Loyalty Engagement Index, which surveys more than 46,000 adult Americans to determine how brands rank in customer loyalty. The 2011 Index examined customers' relationships with 528 brands in 79 categories, and for the fourth consecutive year, Konica Minolta bizhub MFPs were recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market.
1 – Gartner, Inc. Magic Quadrant for MFPs and Printers, Worldwide, S. McNee, F. De Silva, 24 October 2011.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.