Glens Falls, NY - An up-tempo, uplifting soundtrack underscores the positive beat of daily activities in Finch Paper's new Go with Finch video short. Go with Finch features a tour of the pulp and papermaking operations at Finch which begin in the natural, northeastern US forests. Watch here.
"It's one thing to talk about being an integrated paper company," says Beth Povie, Marketing Communications Manager for Finch Paper, "but it's quite another thing to actually show it. Viewers will see, in only 2 minutes and 32 seconds, how we very efficiently go from forest to paper to truck." Povie says that Finch's integration (one of only a few paper companies who still manage forestlands) allows it to control quality, price, and delivery of 700 tons of uncoated paper every day, to a substantially greater degree than its competitors.
Finch's industry-leading customer service is as much a result of integration and proximity as it is attitude. For example, it is just a short walk from both Finch's President's office and its Customer Satisfaction Center to its four paper machines! Finch has over 500 items in-stock, which are always ready to ship with fast delivery times and with a 99.5% delivery satisfaction rate. Dedicated customer satisfaction representatives field calls directly at its Glens Falls, NY location, which guarantees immediate, personalized service.
And, as seen in the Go with Finch video, Finch foresters practice and teach sustainable forestry in the woods every day. For more than a century, Finch has owned and managed its own forests and employed its own foresters to not only be a responsible neighbor in the community, but to keep those forests healthy, growing and providing wood for its paper and other products such as lumber and furniture.