Dayton, Ohio - Standard Register, a leading document services provider, announced it has completed a multi-million dollar investment in its SMARTworks technology platform which supports more than 800,000 users.
SMARTworks is a Web-based technology that gives Standard Register customers the ability to source, manage and control business-critical documents, printing and inventoried items. It manages 80 percent of Standard Register's order volume, storing an estimated 15 terabytes of data and digital assets. Through its suite of marketing applications, SMARTworks also enables users to create and deliver personalized communications, sales and marketing collateral, while improving brand compliance.
"This investment enables us to continue to provide customers with the highest level of service, and meet the increasing security and regulatory demands of customers in our core markets, particularly healthcare and financial," said Joanne Cummins, chief information officer for Standard Register. "At the same time, our new, highly virtualized architecture gives us scalability, so we can keep pace with growing order volume and quickly respond to changing market requirements."
In conjunction with the technology upgrades, the SMARTworks platform was moved to a next-generation data center, one of the most advanced data centers in the world. According to Cummins, the move enables Standard Register to deliver the highest levels of stability, security and reliability available for Web-based technology.
"This technology investment further accelerates Standard Register's transformation. It provides the vital foundation for simplifying our organization and enhancing service excellence for our customers," said company President and CEO Joe Morgan. "It also gives us the agility that is necessary to succeed in a fast-paced, changing marketplace," he asserted.