Bryn Mawr, PA - Strategy Development, a management consulting and advanced training firm, is conducting the award winning BTA Managed Print Services (MPS) Operations and Service Workshop on November 3, concurrently with BTA MPS Sales Workshop on November 3-4, at the San Francisco Airport Marriott Courtyard.  These courses meet the training requirements of the Kyocera Certified MPS Dealer Program.

Mike Woodard of Strategy Development created and instructs BTA MPS Operations and Service workshop, a course designed to jump-start your understanding of how to set up and manage all operational and service aspects of a MPS agreement.  MPS is a go-to-market strategy that allows companies a robust and profitable relationship with your customers that generates a recurring revenue stream. Learn what you need to know for after the contract is signed that results in the added complexity to your back-office operations and to your service department.

Matt Mawby of Professional Business Systems said, "As a copier guy, this gave me an excellent service perspective on MPS. It was great to see the positive impact MPS brings to our service and operations."

Ron Fuhrman of Liberty Business Systems, had this to say, "This workshop helps to alleviate the angst of starting a successful MPS program and brought the project down to a simplistic, manageable process. The process, pricing and implementation ideas are well thought out."

BTA MPS Sales workshop teaches sales leaders (dealership principals, sales managers, vice presidents of sales, and print specialists) a systematic and proven methodology to establish and maintain a profitable MPS program.  Uncover new revenue streams, significantly increase the quantity of captured prints, lock in customers, enable differentiation from competitors, and, ultimately, sell more hardware.

Industry veterans, Tom Callinan and Ed Carroll, will lead this course.  Topics covered in the workshop include: understanding the print space (the opportunity, IT's involvement, the sales approach and target markets); getting the appointment; presenting a value proposition; how to conduct an assessment; developing a strategy and tactics; how to build a print management proposal that sells; pricing a print management contract; how to expand the opportunity after the sale; and preparing for quarterly business reviews.

Become your customer's "single source" for optimizing printed pages and the hardware used to produce them.  Your customer enjoys eliminating the need to deal with multiple vendors and invoices, leveraging the benefits of a holistic view of their entire document output fleet, saving time and money, while improving efficiencies.   

Jerry Ehrhardt of TLC Office Systems recently attended this class and said, "This is a good training class with educational substance.  The instructors were very informative and knowledgeable.  It has provided me a process I can implement with ease."

Rich Fryman of ABS Business Products commented, "Tom and Ed didn't waste time on worthless information.  They were able to recognize that some information was good to have however did not need to go over it, which saved time to cover and stay on the 'nuts and bolts' of the class."

The instructors have not been taught the material; they developed it, and lived it firsthand.  When not in the classroom, they are consulting for clients, so the content is always in proper alignment with current and impending trends.

For more information on the course, instructors, or to register for class, please click here for BTA MPS Operations and Service workshop or click here for BTA MPS Sales workshop.