Durham, N.C., -- BÖWE BELL + HOWELL’s (BBH) Technical Communications Department has won two Excellence Awards and three Merit Awards from the Carolina Chapter of the Society for Technical Communication (STC).
 
STC chapters award three levels of honors to entries in ascending level: Merit, Excellence and Distinguished. The stringent requirements rate entrants on content and organization, copy editing, visual design, and how well the technical communication met the end users’ needs.
 
BBH entries earning the Excellence Awards are “BBH 28K High-Capacity Bottom Sheet Feeder Operator Manual” and “7503 Drop Diverter Parts Catalog.” The respective contributors to these manuals are Susan Varley, senior technical writer/illustrator at BBH’s facility in Bethlehem, Pa., and Lisa Pettyjohn, technical communications supervisor.
 
Entries earning the Merit Award are “Combo Inserting System Operator Manual,” “SharePoint iNet User Guide” and “SharePoint iNet Administrator Guide.” The respective contributors to these manuals are Robin Boone, senior technical writer/illustrator, and Lisa Pettyjohn. Boone and Pettyjohn work at BBH’s facility in Durham, N.C.
 
“Every day we strive to provide our customers with clear communications about our products and services,” says Lana Chandra, executive director, BBH University and Organizational Development. “I am pleased to have our efforts recognized by the STC.”
 
The BBH Technical Communications Department has competed in the STC competition over the last six years at the chapter and international level and has won several Merit, Excellence and Distinguished awards.
 
For more information on STC, visit www.stc.org. For more information on BÖWE BELL + HOWELL, visit www.bowebellhowell.com.