Kennesaw, GA - With a history of customer service that stretches back more than 100 years, Western Robidoux, a family-owned commercial printer in St. Joseph, MO knows what works. When the time came to replace its aging Printmaster QM 46-2 small-format press, therefore, the company bought another one. The new press joins a lineup of Heidelberg equipment that includes a 5-color Speedmaster 52 with aqueous coater, a Stahlfolder USA B20 folder and a POLAR 78X paper cutter. As for the new QM 46, the company loads up the press with a variety of commercial 2-color work in various format sizes, including brochures, business cards, fliers, and other materials, making efficient use of the new machine's central format settings, ability to handle a wide range of printing stocks and perform accelerated job changes. The company also utilizes a small-format accessory that permits the more efficient feeding of A2 envelopes.
 
"You know," said plant manager Peter Burri, "The only time we've been less than satisfied in terms of investment is when we didn't buy a piece of Heidelberg equipment. Heidelberg is a company that does what it says." Western Robidoux employs a staff of 22 and serves a diverse client base located in northwest MO.