PIP Printing & Document Services Receives Franchisee Satisfaction Award
Press release from the issuing company
MISSION VIEJO, Calif., March 27, 2008 - PIP Printing & Document Services, a franchise network of printing and marketing services centers, has received a 2008 Franchisee Satisfaction Award from Franchise Business Review. PIP received the award in the Business Services industry category and also received a Franchise 50 Midsize Class award, ranking #26 of all franchise systems with 50 to 200 units.
To measure franchisee satisfaction, Franchise Business Review surveyed franchisees from 325 franchise companies, representing 45,000 franchisees. Franchises were evaluated in five areas: Training and Support, Franchise System, Franchisor/Franchisee Relations, Financial Opportunity and Overall Satisfaction. The 2008 Franchisee Satisfaction Awards highlight those franchises whose validation among their franchisees was superior in the industry.
"Franchisee satisfaction is a company-wide priority for us," said Catherine Monson, president of PIP. "I am honored to work with our network of franchisees. They are the reason for our success. The results of this survey help us to continue our efforts at building outstanding franchisor-franchisee relations."
Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. Survey results deliver the unbiased facts about the overall health of a franchise system direct from today's franchise owners. According to Eric Stites, President of Franchise Business Review, "franchisee satisfaction is a primary leading indicator of long-term system growth and success."
WhatTheyThink is the global printing industry's leading independent media organization with both print and digital offerings, including WhatTheyThink.com, PrintingNews.com and WhatTheyThink magazine versioned with a Printing News and Wide-Format & Signage edition. Our mission is to provide cogent news and analysis about trends, technologies, operations, and events in all the markets that comprise today’s printing and sign industries including commercial, in-plant, mailing, finishing, sign, display, textile, industrial, finishing, labels, packaging, marketing technology, software and workflow.