Oce Business Services Releases Integrated Mail Tracking and Performance Management Solution
Press release from the issuing company
NEW YORK, April 12 -- Oce Business Services, Inc., a leading provider of document process management services and technology, today unveiled a unique solution that integrates Oce ATS (Automated Tracking Software) System with the field-proven Oce MAX(TM) business performance management system. Already deployed at over 20 client sites, the integrated system enables users to annually track millions of pieces of inbound, outbound and accountable interoffice mail as well as overnight and courier deliveries. Oce Business Services provides the system as part of its range of outsourcing solutions.
Additional key business benefits of Oce's ATS System include:
-- tracking capabilities that extend from the requestor's desktop to recipient's desktop across the enterprise between cities and countries, while driving continuous process improvements using Six Sigma methodology
-- performance management capabilities to track compliance against customer service level agreements and key performance indicators by package type
-- the ability to reduce the costs and errors associated with manual mail processing and to better manage vendor services
"Oce's ATS System has had a significant impact in helping us streamline our mail processes as well as reduce costs," said Patricia Cangiano, Office Administrator, McDermott Will & Emery LLP, a leading international law firm. Other premier international organizations that have deployed the system include Solvay, a chemical and pharmaceutical group, and the international law firm of Bingham McCutchen LLP
"Today's announcement makes Oce Business Services the only document management company to offer this solution with such a high level of accountability for mail processing in terms of timeliness, accuracy and efficiency," said Joseph R. Marciano, president and CEO of Oce Business Services. "Oce's ATS System also is the latest example of our ongoing commitment to provide solutions that help organizations streamline their operations and improve their bottom line."
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