ST. PETERSBURG, Fla.-- Automatic Data Processing's (ADP) Investor Communication Services division realized significant savings and increased productivity by employing a custom comprehensive document solution provided by Danka Business Systems PLC.
The new system was developed through a partnership between ADP and Danka, who worked together to understand and evaluate ADP's cut sheet production workflow issues at their Owings Mills, MD and Edgewood, NY sites. The comprehensive document solution created automated workflows to improve productivity, which resulted in production labor cost savings and enabled ADP to further improve quality.
Steve Kelly, Vice President ADP, commented, "Although we already had competitive hardware in place, the Danka team spent considerable time working with us to develop unique custom software tools that could improve the efficiency of our operations. Danka's technical knowledge in the cut sheet printing arena, aggressive pricing and guaranteed support levels were among the key factors that led us to our decision to partner with them. It is a decision that we remain very happy with. In addition to the custom software tools developed by Danka for ADP, we've also begun to transition much of our hardware to their Kodak Digimaster product line."
Danka initiated the ADP relationship in 2005 with the development of an automated job routing and printer management software front-end. This solution was incorporated into the existing customized print job tracking tool that ADP had created. The software now enables the print shop to automate the submission of print jobs to their existing cut-sheet printers, automate the load balancing of those jobs, and provides the operator with real-time job status information from job submission through print and completion of the print process. Danka has now expanded the partnership with the installation of 15 Kodak Digimasters in ADP's Owings Mills, MD, Edgewood, NY and Peabody, MA locations.
The current ADP multi-year hardware and service contract with Danka covers 15 Kodak Digimasters, each with an average contractual value of $560,000. Danka and ADP will continue to explore additional areas where custom software, along with hardware installations, can improve ADP's productivity and cut costs, including driving volume to lower cost devices.
"This relationship is a testament to our commitment to work with customers to help them improve efficiencies in the production print space," stated Bill Troxil, President, Danka Business Systems Eastern Regional Business Unit. "After meeting with ADP and completing a workflow assessment, it was clear that no off the shelf solution could solve 100% of their issues, a situation we encounter on a regular basis in the production print space. That is where we were able to differentiate ourselves by developing a custom Danka software tool with ADP's unique issues in mind, as we have done for several of our other production print customers."
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