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IKON Continues to Drive Business Process Efficiency With Inovis Managed Services

Press release from the issuing company

ATLANTA and LONDON, Sept. 12 -- Inovis today announced that IKON Office Solutions, the world's largest independent distribution channel for copier and printer technologies, has signed a multi-year extension for Managed Services, Inovis' suite of hosted technology and services. With the extension, Inovis will continue to oversee the day-to-day management of IKON's EDI program and deliver additional value across the company's supply chain. Leveraging Inovis' broad product portfolio, Managed Services offers a hosted solution with comprehensive functionality for data exchange, transformation and communication. Inovis Managed Services leverages a single point of access to securely exchange information between trading partners, regardless of disparate data, network and connectivity standards, allowing customers to standardize data communication, flow and transport on a scalable, reliable and flexible network. Inovis' EDI professionals and customer support team manage the program, which frees customers to focus on their core expertise with the confidence that a trusted partner is managing their mission-critical transactions. "Inovis helps us simplify and streamline communications with our global trading community, which maximizes our overall return on investment and helps us remain focused on our core business," said Adrian Sumner, group procurement manager for IKON in the UK. "In addition to the strength of Inovis' solutions, we chose to extend our relationship based on the superior customer support we have received over the past three years." "Failure to optimize business-to-business data communication has the potential to damage trading relationships and diminish a company's competitive advantage," said John Redfern, managing director of Inovis in the UK. "Inovis' solutions streamline each step of a global supply chain. By ensuring both the effective flow of data between partners and efficient product delivery, we are helping companies, such as IKON, retain and expand their businesses by providing world-class service."

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