Exstream Software, Inc. announced today that BISYS Retirement Services, a division of the BISYS Group, Inc., has chosen its Dialogue software to expand the company’s ability to deliver customized retirement plan communications materials. With Dialogue, BISYS has the flexibility and robust capabilities necessary to meet critical business requirements for speed to market, cost effectiveness, and flexibility.
Key drivers in choosing Exstream’s Dialogue were its processing speed, ease of use, and scalability, which will allow BISYS to respond quickly to market and customer needs. Dialogue’s high performance engine will assist BISYS in effectively servicing the 20,000 retirement plans it supports. BISYS reported the software’s open architecture and robust functionality provides the flexibility the company was looking for to natively process a variety of data input formats simultaneously. Additionally, Dialogue’s object-oriented environment will make it much more efficient to modify existing materials to accommodate new customer requests. Dialogue’s ease of use will also make it possible for BISYS staff across business areas to more easily manage content and design changes.
“Our role is to fully support our financial partner’s businesses by strengthening their position in the retirement plan marketplace, and utilizing Dialogue’s capability enhances BISYS’ ability to achieve this objective,” said Neil Smith, senior vice president, strategic planning and products for BISYS Retirement Services. “With ‘quality first’ as one of our fundamental drivers, we believe Dialogue provides a proven solution for creating customized communications that will connect with the recipients in a meaningful way. It offers a robust design environment that is easy to use. Exstream’s commitment to a solid business partnership was another important element in our decision to purchase their software.”
“Exstream is committed to providing solutions specifically designed to address the financial industry’s most challenging business requirements. We are pleased that Dialogue gives BISYS Retirement Services the ability to optimize its production environment and meet dynamic market demands when it comes to creating sophisticated retirement plan communication materials,” said Brent Burns, group vice president of Exstream’s financial services practice. “We are very proud to be working with BISYS, a recognized leader in the retirement industry.”
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