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Quebecor World Responds to Complaints Before U.S. National Labor Relations Board

Press release from the issuing company

MONTREAL--Sept. 30, 2004-- Quebecor World will continue to follow the process set out by the U.S. National Labor Relations Board to adjudicate allegations of unfair labor practices that have been made against it by the Graphic Communications International Union in its corporate campaign against the Company. So far in this campaign the GCIU has filed 88 complaints against the Company. More than 60 of those allegations have either been dismissed by the National Labor Board or withdrawn by the Graphic Communications International Union. The NLRB's decision to proceed to the complaint phase on certain of the union allegations does not mean there is a finding of fault. The decision to issue a complaint merely means that the NLRB has determined that the matters addressed in the complaint should be decided upon by an Administrative Law Judge as part of the process. The GCIU is well aware that a hearing before an administrative law judge is in no way a finding of fault against the Company. Quebecor World is confident that when it is able to present evidence of its conduct before an Administrative Law Judge that it will be vindicated of the union allegations and found not to have engaged in any practice violating the law. The dismissal and withdrawal of the overwhelming majority of these allegations are further proof that the GCIU's primary goal in making such allegations is to disparage and harass the Company and its workforce in the furtherance of the corporate campaign being waged by the union leadership. The filing a multiple unfair labor practice allegations in order to harass and disparage a company is standard practice in union corporate campaigns. The sole goal of this corporate campaign, as publicly stated by union officials, is to increase membership. The union is attempting to force the Company to give up its rights under the law in instances of union organizing attempts and require the Company to take away its U.S. employees' legal and democratic right to vote on the issue of unionization by secret ballot. Quebecor World will not be forced into giving up its legal rights nor its employees' right to a secret ballot election to select union representation. The media releases by the GCIU are entirely premature in its claims and done solely in the furtherance of their corporate campaign agenda. Reflective of the GCIU's misleading publicity efforts is its continued reference to an incident where the Company discharged an employee it legitimately believed had made threats against senior management. The employee was later reinstated. This incident took place nine years ago and cannot serve as any legitimate basis from which to claim a pattern of wrongdoing on the part of the Company. In addition, as has been its practice, in its latest communication the union is attempting once again to portray the Company as being found at fault before any judgement has been rendered. Quebecor World has solid relationships with the union members of its workforce and fully respects its employees' right to form a union. Quebecor World is one of the most highly unionized companies in the printing industry. Approximately one-third of our U.S. employees or more than 7,000 are union members. This compares to approximately 12% of public and private sector unionized employees in the U.S. Quebecor World has always and will continue to abide by and respect the labor laws in all the jurisdictions in which it operates.