Interstate Insurance Group Implements Web-Enabled Rating Using Docucorp
Press release from the issuing company
TORRANCE, Calif. and DALLAS--Dec. 9, 2003-- Interstate Insurance Group (IIG) has successfully implemented Web-based rating for two of its six major commercial lines using a combined interface integrating IT breakthroughs from ePolicy Solutions, Inc. and Docucorp International.
The integration of RightRisk(TM) from ePolicy Solutions with Docucorp's policy production solution automates underwriting, rating, quoting, binding and issuance processes for online and print distribution. The interface delivers up-to-the-second state-by-state rating updates for IIG agents nationally, eliminating keyboard replication and mail delay. Besides enabling immediate policy binding, the system gives agents improved ease of use and data accuracy -- and it also speeds claims response by making policies immediately available to adjusters online.
"With the pilot of our transportation/commercial auto book and the document library, we are realizing benefits of better efficiency and consistency," said Mark Melander, senior director of Underwriting Support Services of IIG. "We are now preparing to add four additional commercial products in the second quarter of 2004, expanding the use of this critically important new tool and improving our ability to compete in the marketplace. By this time next year, IIG will have replaced six disparate legacy systems with this dynamic new process."
"The integration initiative at IIG underscores the effectiveness of our strategy for RightRisk," said Lou Kwiker, chief executive officer and president of ePolicy Solutions. "The flexibility of RightRisk was once again critical to our ability to integrate IIG document, rating, rules and workflow engines."
"The real benefits of the integration of RightRisk and Docucorp's policy production system will be immediately evident among IIG's agents," said William D. Barry, senior vice president, sales and marketing, Docucorp. "In addition to ensuring a consistent level of quality in IIG's forms and communications, the interface will enable agents to service their customers' needs in just a few hours, compared to what would take the back office days."
"The Web-based capabilities of this new system give us unmatched improvement in our operations," said Dawn D'Onofrio Phillips of G.J. Sullivan, an independent agent in Orange, Calif., who markets IIG products. "It's easy to use, fast and lets us be more responsive to our customers and prospects."
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