Editions   North America | Europe | Magazine


A.B.Dick To Provide Nationwide Third Party Service To Banner American

Press release from the issuing company

CHICAGO, IL. – A.B.Dick Company announced today it has reached agreement with Banner American Products, Inc., of Temecula, California, for third party service. A.B.Dick will provide the internationally recognized manufacturer of quality pouch and roll laminators with service and warranty contracts for all of its product lines in the U.S. This agreement covers service for the full line of Banner American’s laminating equip-ment, which continues to grow with the explosion of desktop publishing and home offices. The company has introduced new products ranging from entry-level laminators for output from large-format inkjet printers, to those that laminate graphic output from digital color copiers and presses. With nationwide capabilities and resources, the A.B.Dick service team can quickly respond to any situation and replace parts, troubleshoot and offer additional help. Factory trained, these highly skilled technicians are extremely knowledgeable and experienced. “Our service team of over 300 dedicated technicians is prepared for any challenge and we look forward to working with Banner American Products,” said Jim Yerkes, A.B.Dick Vice President, Service. “The Service department is a key entity of the value we provide to customers. We understand the importance of their equipment and what it means to their business. Our depth of knowledge is one key factor and so is our responsiveness.” “Response time and their ability to deliver was a significant factor in our decision to go with A.B.Dick to service our equipment,” said Alan Parkhill, Vice President of Sales and Marketing for Banner American Products. “Our company continues to grow and we have dealers in most states, but not nationwide service. We believe the service capabilities of A.B.Dick will provide us with an opportunity to sell more machines.”