PEAK Opens Operation in Mexico for AIDC Integration and Service
Press release from the issuing company
Columbia, Maryland (July 16, 2003) -- PEAK Technologies, Inc. a Moore Wallace company - has announced the opening of a Mexican operation that will provide the same high level of systems integration and support services that the company already offers in the United States, Canada and Europe. PEAK Technologies is an international systems integrator focusing on enterprise printing and data collection, mobile computing, and on-going service and support. “Our new Mexican operation will allow us to better serve global manufacturers by offering common solutions with a single point of contact and the option to establish a single service contract for all of their North American and European operations,” said Steve Hall, vice president of business development and strategic alliances for PEAK. “Customers have told us that they like how we take care of them in the United States, Canada and Europe
and could PEAK also provide products and services on a in-country basis in Mexico?”
With most of its competitors having essentially a regional focus, PEAK was already unique in the automatic identification and data collection (AIDC) systems integration business. With its Mexican operations, PEAK de Mexico, this focus will be taken to the next level by extending coverage throughout the entire North American continent. Up to now, manufacturing plants in Mexico that want to deal with a United States AIDC supplier have had to undergo a cumbersome process in which the goods are shipped over the border through an agent. Securing a partner that can provide warranty and maintenance services for bar code, line and laser printers while also offering post-sale service for data collection products has also been difficult for companies located in Mexico. PEAK’s in-country presence will eliminate those difficulties and make it possible to invoice in either Mexican pesos or United States dollars.
Hall said that PEAK was able to establish a Mexican presence quickly by leveraging the operations of its parent, Moore Wallace Incorporated, an international leader and single-source provider of print management and outsourced communications. PEAK de Mexico is a division of Moore de Mexico Holdings, S.A. de C.V. PEAK de Mexico has started operations with two locations, in Mexico City and Juarez, and expects to add additional office locations as it expands. PEAK has already trained a seven-person service organization in Mexico that will focus, in the beginning, on Zebra, Printronix and Printek printer installation and repair.
“Our initial focus will be on serving our existing customers with Mexican operations,” Hall said. “We expect most of our initial business opportunities to come from AIDC automation of warehousing and manufacturing operations, through implementing bar code tracking and inventory management solutions. We also see an excellent opportunity to begin selling our mobile solutions to public and private carriers in the ground transportation business. Our primary vendors, who include Symbol, Zebra, Intermec and Printronix, have told us they are excited about this move and they are supporting it to the fullest extent”.
To reaffirm its commitment to the Mexican market, PEAK Technologies exhibited its technology solutions at the Expologistica trade show in Mexico City on July 2 –4, 2003. Expologistica is one of the largest events in Latin America focused on identifying solutions to increase efficiency in the areas of logistics, software and technology, distribution, control, traffic, warehousing, equipment and services.
“Over the past few months, both Intermec Latin America and PEAK de Mexico have met on an ongoing basis to develop the strategies, processes, and tactics to ensure a solid plan was in place to best service our customers in Mexico,” said Dan Gomez, vice president for Intermec Latin America. “PEAK has been a top-notch partner for Intermec in the US and now we are very pleased to be expanding that alliance into Mexico and beyond,” concluded Gomez.
“Customers in Mexico will now have access to a business partner that not only has a full command of Symbol’s technology and products, but also brings a wealth of specific expertise to the market for a variety of industries and applications including warehousing, distribution and manufacturing operations,” said Hans Witt, vice president of sales for
Symbol’s Latin American division.
“All in all, we are very excited about coming to Mexico and we are looking forward to growing along with the vibrant Mexican manufacturing and distribution sectors,” concluded Hall.
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