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Twenty-One Service Specialists Awarded CPSS Certification

Press release from the issuing company

July 8, 2003 -- The Society for Service Professionals in Printing (SSPP) announces the results of the May 2003 Certified Printing Service Specialists (CPSS) exam. The extensive four-hour exam, which was held nationwide this May covered the technical aspects of printing as well as the communication and interpersonal skills necessary to be a successful printing specialist. The specialists who met the rigorous certification requirements and can now use the designation CPSS are: Lisa L. Banakowski, CPSS, Univ. of Wisconsin–Stout, Hartland, Wis. Carrie L. Bulin, CPSS, Univ. of Wisconsin–Stout, Wisconsin Dells, Wis. Shari L. Coombs, CPSS, Quebecor World–Winchester, Inwood, W.Va. David M. Copenhaver, CPSS, Quebecor World–Winchester, Gerrardstown, W.Va. Ada M. Eha, CPSS, Univ. of Wisconsin–Stout, Minneapolis, Minn. Kelly R. Faber, CPSS, Univ. of Wisconsin–Stout, West Allis, Wis. Donald J. Gardocki, CPSS, Innovative Print and Media Group, Conshohocken, Pa. Jay D. Haugen, CPSS, Univ. of Wisconsin–Stout, Minneapolis, Minn. Tiffany M. Hetzel, CPSS, Univ. of Wisconsin–Stout, Hartford, Wis. Krista K. Hove, CPSS, Univ. of Wisconsin–Stout, Stanley, Wis. Christine M. Jones, CPSS, Sheridan Press, Hanover, Pa. Mary D. Kochnowicz, CPSS, Univ. of Wisconsin–Stout, Oak Creek, Wis. Sarah J. Massuch, CPSS, Univ. of Wisconsin–Stout, Watertown, Wis. Marie E. McGarry, CPSS, Graphics Products Inc., West Chicago, Ill. Kari R. McWithey, CPSS, Univ. of Wisconsin–Stout, Ridgeland, Wis. Alessia Murphy, CPSS, Innovative Print and Media Group, Gilbertsville, Pa. Randy P. Nienas, CPSS, Univ. of Wisconsin–Stout, Chisholm, Minn. Linda K. Pearson, CPSS, Sheridan Press, Abborttstown, Pa. Charlene A. Petritis, CPSS, Graphics Products Inc., West Chicago, Ill. Thomas E. Pinkawa, CPSS, Graphics Products Inc., West Chicago, Ill. Melissa M. Savoy, CPSS, Innovative Print and Media Group, Phoenixville, Pa. Companies employing customer service specialists who earn the CPSS designation will be better equipped to serve their customers and be recognized as leaders in the area of customer service. There are now approximately 370 certified printing service specialists around the United States and Canada. SSPP is now taking applications for the next CPSS examination, which will be held nationwide on November 15, 2003. The deadline for applications is September 29, 2003. If you need more information or would like a free Candidate's Handbook, please go to: http://www.sspp.org/cpss.asp or call SSPP toll-free at 877-777-7398.

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