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DFDS Implements Joint IBM and StreamServe to Support SAP Solutions

Press release from the issuing company

ORLANDO, FL--Jun 17, 2003 -- Danish transport and logistics services company DFDS Transport today announced it has implemented a combined IBM and StreamServe solution to support electronic document communication between its SAP solutions and customers. DFDS Transport estimates that over the next two years, approximately 40 percent of its document-based communication with customers will be in electronic formats via the new solution. Each year, DFDS Transport sends out eight million customer invoices, and anticipates cost savings on postage of approximately DKK 20 million ($3 million US). "Electronic communication of business documents and invoices benefits both the environment and our customers," said Carsten Kjelde of DFDS Transport. "Communication is faster and more cost-effective than paper-based documents sent by post. We also expect to gain significant advantages from the functionality within the platform, which enables our customers to choose how they want to receive business documents and invoices, depending on their own IT infrastructure." The IBM and StreamServe solution will enhance the flexibility of all printed output from ERP applications. By adopting IBM to drive output to thousands of printers in multiple locations, and StreamServe's 'single platform' approach, DFDS Transport has the flexibility to deliver core ERP output in multiple formats via whatever media the recipient prefers -- such as e-mail, printed document, fax or presented on the Web. "Based on IBM's extensive e-business, integration and consulting expertise coupled with its output management software, Infoprint Manager and the StreamServe Business Communication Platform -- DFDS Transport is presented with a revolutionary new way to manage all kinds of critical business communications in a common system," said Walt Noffsinger, IBM Printing Systems, Software Business Line Manager. "This project is another example of how StreamServe's technology is uniquely positioned to enhance business communication across enterprises using SAP solutions, by increasing the flexibility and choice of channels and formats," says Nick Earle, CEO, StreamServe. The solution provides Internet-based barcode marking capabilities to support an increasing share of the 20 million parcels delivered by DFDS Transport each year, as well as new printing and fax solutions. The StreamServe Business Communication Platform will be central to this part of the solution. "DFDS Transport is a company, that employs 10,000 people and co-operates with a large number of subcontractors, creating huge demands on our solution," says Finn Beckwith of StreamServe. "This is why experts from IBM, StreamServe and DFDS Transport are collaborating to develop an infrastructure which will adapt and grow in line with the new demands constantly being made both internally and externally." The implementation of the IBM Infoprint Manager software and StreamServe Business Communications Platform coincides with DFDS Transport's installation of a new IBM pSeries server system, further supporting its strategy to increase electronic communication with customers.