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IKON and eCopy Deliver Powerful Results for Canadian Law Firm

Press release from the issuing company

Nashua, NH, and Mississauga, ON April 17, 2003 –Dennis J. Daley, a Canadian law firm that specializes in personal injury and insurance law, delivers secure documents by deploying the IKON and eCopy solution, and eliminates the need for fax and overnight courier. eCopy, Inc. is a leading provider of products that transform paper documents into digital information. IKON Office Solutions, Inc. is a fortune 500 company and the leading independent distributor in North America for both Canon and Ricoh solutions. “We never liked the idea of faxing so many documents,” said Sue Daley, the firm’s office manager. “It was expensive, time-consuming, and not very secure. It distracted us from our core business activities. But we felt there was no alternative. The minute we saw what the eCopy solution could do … and how easily it could do it, we knew we had found a better way.” Like most personal injury and insurance law firms, Dennis J. Daley deals with a virtual mountain of paper-based documents on a daily basis. Often, these documents must be sent to and from medical professionals, the client, insurance companies, and other lawyers. Dennis J. Daley had always considered faxing to be a less than ideal solution. For example, many of the firm’s individual clients did not have access to fax machines. Getting time-sensitive documents to them often required using expensive overnight couriers. Powerful arguments for IKON and eCopy The eCopy Suite has clearly proven its ability to meet the specific requirements of law firms of all sizes and types, including the need to: • Ensure security and confidentiality of all documents. Powerful identification, tracking, and access restriction capabilities make the eCopy solution ideal to meet a law practice’s security and confidentiality goals. This includes the 128-bit encryption feature enabling attorneys to send and save documents to any destination with complete security. • Communicate quickly and reliably with a wide range of audiences – various court officials, clients, insurance companies, etc. The eCopy solution makes communication almost instantaneous, as well as secure. Law firms save valuable time and money over traditional methods such as couriers, various forms of certified/registered/insured mail, and overnight delivery services. • Quickly access large numbers of documents, often in various formats and from a range of sources. Thanks to the ability of eCopy to integrate with leading document management systems, documents can be stored, retrieved, edited or marked up, and stored once again -- all electronically, all in a fraction of the time it took to accomplish the same tasks with paper documents. Powerful results for Dennis J. Daley The attorneys and support staff at Dennis J. Daley were quickly making use of all of these capabilities with impressive results. Since its implementation, the eCopy solution has allowed the firm to: • Reduce costs • Provide prompter, more efficient, more effective services to their clients “We’re certainly saving money over fax and overnight couriers,” said Daley. “And since just about everyone has e-mail capabilities, it’s easy to provide all of our clients with time-sensitive documents for their review and immediate response. So, that helps us provide better service. In our firm, faxing has become a technology of the past. And, because of the great capabilities we get with eCopy, we haven’t missed it a bit.”