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L2 Solutions to Deliver Customized Software to Permanente Group

Press release from the issuing company

PALO ALTO, Calif. -- L2 Solutions, a web-based solutions provider, today announced a strategic relationship with The Permanente Medical Group, Inc. (TPMG) to develop and implement customized software that will significantly accelerate the delivery of direct mail pieces to patients. TPMG physicians provide medical care to approximately 3 million Kaiser Permanente members in Northern California. Nationally, Kaiser Permanente serves 8.4 million members, making it America's largest not-for-profit health plan. There are approximately 40 Kaiser Permanente facilities in Northern California that communicate with patients. The new customized software will help the facilities to improve response time, standardize patient communications, and meet government regulatory standards. TPMG was unable to find an "off the shelf" product that could be easily integrated with their existing clinical systems and meet their particular needs. Since several Kaiser Permanente facilities were already using products from L2 Solutions, the TPMG team proposed creating a new Kaiser-specific version of the software. This jointly developed software product is scheduled to launch in April 2003. “Here at L2 Solutions, we are excited to bring our technology and expertise to The Permanente Medical Group, and we work hard to design and implement packaged solutions and customized services that address each clientís unique, specific needs through customized printed documents," said Wrich Printz, CEO of L2 Solutions. "The product will streamline many details of letter generation and fulfillment." "Using L2 Solutions products and services has been instrumental in helping us reach our goals," said Richard Fury, MD, Medical Director of The Technology Group, TPMG. "This customized software will improve our external communications, customer service, response times and efficiency. We look forward to the potential for even greater value through this partnership.î L2 Solutions is a software provider of one-to-one marketing solutions that connect and optimize the interactions between marketers, customer relation managers and customers. They provide the link between customer relationship management (CRM) systems and print fulfillment infrastructures to reduce both costs and time-to-market. You can find out more by visiting www.L2Solutions.com.