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MAN Roland Strengthens Partnership with Chinese Customers

Press release from the issuing company

  December 2, 2002 -- A complete success was achieved with the four customer training seminars conducted by MAN Roland experts for sheet-fed presses at the "Customer Solution Center" of the company's Chinese branch office in Shanghai during October and November 2002. Starting the project, Olaf Siebert, Mechanics Trainer in the Product Training Department of the MAN Roland Graphic Center in Offenbach, Germany, had travelled to Shanghai. In two one-week courses at the local "Customer Solution Center" belonging to one of MAN Roland's Chinese branch offices, he trained 20 technicians of Chinese MAN Roland customers on a ROLAND 700. In addition to maintenance and cleaning, the training covered makeready work like setting ink slides and sheet grippers. Next, in two more one-week seminars, Rolf Heeg, Electronics Trainer in the Offenbach Product Training Department, trained 19 electronicians. Here, the focus was primarily on fault diagnosis and remedy with the aid of press documentation. Setting and checking positioning drives, for example, was trained by exchanging ink slides. The practical part of the training seminars was carried out at a ROLAND 705 with coating unit. The theoretical programme took place in a training room with electronic whiteboard and PC technology. Staff of MAN Roland China served as interpreters. The trainers from Germany enjoyed a warm reception in China, and the seminars became a total success. The enthusiasm of the participants kindled a strong desire for further training courses. Actually, another training of press operators is taking place in Shanghai right now. Conducted by an instructor from Offenbach, this course will enable Chinese customers to use their MAN Roland presses to even higher productivity. MAN Roland has a leading position in the Chinese market, and is the leader in newspaper web offset. With its training courses, the printing system manufacturer is further strengthening its position in China. Manifesting the company's proximity to customers, these efforts greatly benefit existing partnerships and business relations.