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Kinkos Gets Aggressive: Vows to Meet or Beat Competitive Bids

Press release from the issuing company

DALLAS - September 25, 2002 - Kinko's, Inc. today announced two new programs that serve up savings for both business and retail customers. For local business customers, Kinko's will meet or beat written local competitive bids for custom, high-volume projects - guaranteed. For walk-in customers, the company's new fall savings promotion features deep discounts on a variety of retail products and office supplies. Kinko's Custom Bid Price Match Guarantee Now through October 20, every Kinko's store will meet or beat any custom bid written by a local competitor for a wide range of volume printing, copying and finishing services. The new guarantee will help customers more cost-effectively meet their printing needs by leveraging Kinko's nationwide footprint, expertise and 24/7 access. "Kinko's is known for quality, speed and convenience. With the promise to meet or beat custom bids, Kinko's now better leverages our nationwide network to become the price leaders for volume projects, delivering exceptional value each and every day," said Sue Parks, executive vice president of operations for Kinko's. "This new combination of Kinko's convenience and aggressive pricing is a tremendous asset for customers with volume production needs and tight outsourcing budgets." Interested customers must bring a detailed written quote from any local competitor - including local copy shops and national chain store locations in the surrounding area - to the closest Kinko's store for more details. Fall Savings on Retail Products Kinko's also unveiled a new promotion featuring deep discounts on retail products important to small businesses and other retail customers. On sale through October 20: - Ream Paper - Buy two, get one free. Or, one for $3.99. - Office Supplies - Buy two identical items and get any item of equal or lesser value free. - Inkjet Cartridges - Get a free ream of paper with the purchase of any inkjet cartridge. Inkjet cartridges are now available at more than 400 Kinko's locations nationwide. - Designer Paper - Buy two identical packages and get one of equal or lesser value free. - KODAK PictureMaker Prints - $3.99 per 8- X 10-inch sheet. - Signs and Banners - 25% off. Both Kinko's meet or beat and fall savings programs will be supported by a variety of national advertising, in-store merchandising, direct mail and sales support materials. About Kinko's Kinko's is the world's leading provider of document solutions and business services. Its global network of more than 20,000 team members and 1,100 digitally connected locations offers access to technology for color printing, finishing and presentation services, Internet access, videoconferencing, outsourcing, facilities management, Web-based printing, and document management solutions. Dallas-based Kinko's is a privately held corporation with locations in nine countries. For more information, please visit www.kinkos.com.

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