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Financial Professionals to Discover Customer Communications Trends at Xplor

Press release from the issuing company

TORRANCE, Calif. U.S.A. (Sept. 17, 2001) - Financial services professionals from around the world will congregate at Xplor 2001, the Global Electronic Document Systems Conference & Exhibit, for the latest practices and trends in customer communications and document systems. Xplor 2001, Oct. 28 - Nov. 2 in Orlando, Fla. U.S.A., is the largest event focused solely on all aspects of document technology for business. Experts from some of the most recognized names in the financial marketplace will conduct sessions based on actual experiences solving today's challenging document communications issues. Featured speakers will represent such companies as American Express, Bank One, Bank of Montreal, Charles Schwab, Chase Manhattan Bank, Discover Financial Services, First Union, Mellon Financial Corporation, and T. Rowe Price. "No other venue brings together such a high level of specialized expertise and credibility," said Robert W. Wert, president and CEO of Xplor International. "These trailblazers will drill down into how they use document strategies to address real business issues that face many in the financial community. Their stories will influence how the mainstream solves problems and tackles new opportunities for years to come." Banks, brokerage firms, credit services, fund managers and others in the financial arena rely heavily on their documents as tools for branding, customer relationship management (CRM), and other important initiatives. The productivity of call centers, branch offices, and many others throughout the enterprise is often dependent on document communication practices. Over 200 Xplor 2001 sessions will explore real-world strategies for web-based communications, e-business, online statements, 1:1 marketing and cross-selling, CRM, legacy and variable data applications, knowledge management, collaborative commerce, content management, effective communication design, on-demand output, and other topics relevant to financial managers. Thousands of management and technical professionals will visit the Xplor 2001 exhibit seeking the best document technology to drive organizational strategy. More than 200 leading-edge companies will showcase their wares on the 350,000 square foot showroom, with many products and services being seen for the first time. Interactive panels and analyst briefings will also be available for more detailed discussions. For more information on Xplor 2001, or to register, visit www.xplor.org. About Xplor International: Xplor International is the worldwide association representing more than 5,000 members in more than 2,500 companies which develop and use the technology of the US $125-billion document systems industry. For more information on Xplor International, call +1-310-791-9521, visit www.xplor.org, or e-mail [email protected].