3/24/01 (WhatTheyThink) - printChannel released their “competitive conversion program” on Tuesday. In the press release, printChannel CEO Oliver Pflug stated that they would help “print suppliers that have been blindsided by sudden changes in business models, license fee hikes or e-commerce vendors ceasing altogether.” The release named Collabria, Printable and MediaFlex as primary targets of this program.
The program promises a discount to switch providers without customer service interruption. Pflug said that the suppliers “made a strategic commitment to provide solutions. We are looking to offer them a complete package that will allow them to keep that commitment.”
On Friday, Pflug told WhatTheyThink that Printable should not have been named in the release. When asked what issues applied to Printable, Pflug said, “That was an oversight on our part and we will probably issue a restatement.” Pflug said MediaFlex has ceased operations and they want to help those print vendors. Regarding Collabria, Pflug said, “Collabria has changed their pricing and is focusing on enterprise solutions as opposed to print suppliers.” He said they have received numerous calls from suppliers who did not like the strategy.
Alan Hu, Chairman and co-founder of Collabria said he did not wish to respond directly to the printChannel release. However, he said Collabria is in great financial shape with many satisfied customers. Hu said they will be making several announcements in the coming weeks that will further validate their model and commitment to their clients.
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