printChannel.com Announces Competitive Conversion Program
Press release from the issuing company
SAN FRANCISCO, CA, March 20, 2001-printChannel.com, a leading vendor of Web-based print procurement solutions, today announced the launch of a competitive conversion program for current and former customers of e-commerce vendors that have changed business models or ceased operations.
The program encompasses a comprehensive conversion package for current Collabria, Printable and Mediaflex licensees. printChannel.com will help the print supplier set-up their first customer site to speed the transformation from their existing system to the printChannel.com solution. This will enable the supplier to switch over their customer without any customer service interruption.
"A growing number of print suppliers has been blindsided by sudden changes in business models, license fee hikes or e-commerce vendor ceasing operations altogether," states Oliver Pflug, CEO of printChannel.com. "These print suppliers made a strategic commitment to provide e-commerce solutions to their customers. We are looking to offer them a complete package that will allow them to keep that commitment."
The conversion program will include a 25 percent discount on printChannel.com's standard system set-up fee, 5 full days of classroom training, and a standard block of 25 support hours to help customers convert sites from qualified vendors to the printChannel solution. "One of the key differences between printChannel and other solutions is that we enable print suppliers to maintain their own sites, set up their own products and control their own implementations," adds Pflug. "This level of control is unprecedented in any of the offerings these print suppliers are currently using. When a customer calls with a requested change, any trained person at the print supplier can make the change, rather than having to call us."
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