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Xerox Saves Taxpayer Money with E-Government Document Service

Press release from the issuing company

ROCHESTER, N.Y., Feb. 5, 2001   Xerox Corporation (NYSE: XRX) is helping move governments into the digital age with a new e-government service that allows city residents to do everything from pay parking tickets to obtain permits online. The first installation of the Internet-based service called the Citizen Service Center was officially launched today by the City of Rochester, one of many municipalities seeking better ways to conduct document-related transactions and save taxpayers' money and time. "This initiative reinforces Xerox's drive to develop new non-paper-related services and leverages the company's strong public-sector experience," said Tom Dolan, president, Xerox Global Solutions Group. "It is innovative, Internet-based and in line with our strategy to build on our core strengths and technology as we implement the Xerox turnaround and reposition the company for new growth opportunities." The City of Rochester's Citizen Service Center is at www.cityofrochester.gov. Instead of standing in line, Rochester residents and licensed electricians can now click on the E-Gov Online Services link to pay water bills and parking tickets, and request electrical permits any day, any time, for an online processing fee of $1 to $3. Many more online document services, such as electrical contractor license renewals, will be added in the coming weeks. All payments can be made by credit card. Xerox uses an advanced, multi-layered Internet security system to protect a variety of public service transactions. Xerox servers are located in a protected facility, and for an added level of security, a person's credit card information is stored on a computer that is not connected to the Internet.

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