ATLANTA, [Jan. 29, 2001] --- Lanier Worldwide, Inc. (NYSE: LR) today announced today it has signed a three-year, $60 million agreement with Kinko's, one of the world's largest providers of visual communications services, document creation and copying. The contract covers digital black-and-white copier/printers, supplies and a range of services.
"Lanier almost knows our business better than we do," said Ross Waddell, Kinko's Vice President of Purchasing. "They understand the level of service we provide, the variety of our total offering, and the kind of quality our customers expect. And they have the high-end document solutions, national support, and integration services we need to uphold our commitment to customers.
"Plus, Lanier is one of the easiest suppliers to work with. Throughout our four-year relationship, they have set a new standard for collaboration through simple electronic billing, seamless installation of equipment, responsive service and competitive pricing. Which is why we've signed this substantial agreement."
Lanier will install high-speed digital document systems in all Kinko's U.S. locations. Lanier will also provide comprehensive support for sales, systems integration and service, including supplies management and a 24-hour help line.
"Kinko's is simply the best at what they do," said Paul Anderson, Vice President of Worldwide Marketing for Lanier. "We are very excited about the agreement, and we look forward to helping Kinko's continue to deliver the consistent, high-quality results their customers have come to expect."
WhatTheyThink is the global printing industry's leading independent media organization with both print and digital offerings, including WhatTheyThink.com, PrintingNews.com and WhatTheyThink magazine versioned with a Printing News and Wide-Format & Signage edition. Our mission is to provide cogent news and analysis about trends, technologies, operations, and events in all the markets that comprise today’s printing and sign industries including commercial, in-plant, mailing, finishing, sign, display, textile, industrial, finishing, labels, packaging, marketing technology, software and workflow.