This information is relevant to all companies in the Automation House Group; DCOS Sweden AB, Tensor International LLC, Amal Webline AB, DCOS IGA Automation GmbH.
Kinna – The COVID-19 situation is the primary subject in almost all conversations today, the global impact is huge and we are all affected, by the virus or by the consequences of the means to defeat the spread of the virus.
At DCOS, Tensor and Amal, the safety and health of our employees, their families, customers and business relations are our top priority. We are currently operating almost as normal with a high order volume and focused to ensure business continuity, but obviously with restrictions due to the COVID-19 situation. These restrictions involve travel restrictions, social distancing, establishing methods and best practice to limit the spread of the virus in our workspace.
We will experience some delays in ongoing projects, mainly due to travel restrictions, but we also seek individual solutions to keep project going to the best of our ability. We are open to explore new ways to run installations in difficult times like these and we are amazed by the initiatives and openminded support shown by our customer in a uniform approach to keep the project going.
Our hotline support and parts service operate as normal, we are not seeing any major impact in supply chain or logistics that would affect our ability to support our customers in their day-to-day operation.
The situation is changing rapidly, and we follow the development closely and adapt to the guideline of our authorities. Should you have any questions to us, feel free to contact me.
I like to express our deepest concerns for those who are affected by the crisis. Stay Safe!