Each year, Printing News invites small commercial print shop business owners to participate in our Top 100 Shops Survey, and respondents are then ranked according to their 2019 revenues. In 2019, the shops included on our Top 100 list accounted for more than half a billion dollars in revenue. For the top-ranked businesses, what was the secret to their success? And how do they plan to keep that momentum going—even in the face of this year’s COVID-19 crisis?

In this 30-minute session, WhatTheyThink Managing Editor Richard Romano will share the results of the annual Top Shops survey, talk about some of the challenges these businesses faced in 2019, what challenges they face in 2020, and where they see new business opportunities. Romano will also be joined by Jay Wilkinson, CEO of Firespring Print, this year’s #1 small print business, who will talk about the factors that made 2019 a banner year for Firespring, as well as new and continuing initiatives the company is pursuing through 2020 and beyond.

What you’ll learn:
- Who the top small print businesses in North America are.
- The top challenges small print businesses were facing (before the current crisis).
- What top small printers see as the biggest business opportunities.
- How this year’s #1 small printer won the top spot.