October 3, 2002 -- (WhatTheyThink.com) -- Xerox plans to trim about 10 percent of its staff, or up to 400 jobs, at the headquarters of its its North American sales group, to cut costs. The staff reduction was reported by Reuters yesterday. Xerox said the cuts would not hit the North American Solution's Group's direct sales representatives, account associates, specialists or customer service engineers, but would likely affect some support and administrative staff. Xerox spokeswoman Christa Carone said the cuts would affect around 350 to 400 jobs. The staffers will be notified in November. According to Reuters, the move will help Xerox remain profitable. "In order to remain profitable we are all faced with the tough task of finding ways to reduce cost," Michael Mac Donald, president of the group, said in an internal memo. Xerox's North American Solutions Group is responsible for all products, services and solutions sold by the Xerox direct sales force in the United States and Canada.