Groundbreaking SaaS platform, frontline.io, will be demonstrated live at drupa 2024 in AR (Augmented Reality), VR (Virtual Reality) and MR (Mixed Reality) on a dedicated booth (Hall 9, stand D04) and in collaboration with established partners across the show.

This technology is already revolutionizing the way leading global hardware manufacturers are offering technical training and support services by enabling the creation of highly accurate, interactive digital twins. Using these digital hardware recreations solves some of the industry’s most pressing issues around operational efficiencies, recruitment, and training. frontline.io almost eliminates the need to travel to and examine real systems, thereby significantly improving productivity, reducing costs and boosting efficiency for operators, service engineers and trainers.

HP – under the brand xRServices - Landa Digital Printing and Bobst are among the many companies offering frontline.io-powered digital twins of their products and will be showcasing the training and service advantages to customers and prospects on their drupa stands. (HP - Hall 17, stand A01 – A01-6, Landa Digital Printing - Hall 9, stand A33-1 – A33-9, Bobst - Hall 10, stand B30-1 – B30-3). These industry leaders, and many others already using frontline.io, are reporting a 70% increase in the efficiency of their remote troubleshooting and other support calls. These call times are dramatically reduced, less engineers are dispatched to the system sites and fewer incorrect or unnecessary parts are being sent to customers due to the intuitive and accurate remote diagnostics enabled by frontline.io. This efficiency also equates to an increase in uptime for press operators and time and cost savings for both manufacturers and their customers. In fact, manufacturers using frontline.io are saving around 50% on their training costs and their customers are benefiting from a 15% increase in productivity.

These savings are made possible because the extremely precise frontline.io digital twins can quickly and easily be created for any number of parts catalogues, system workflows, operational functions, troubleshooting procedures and more. Customers can then choose to enable cross platform interaction (IOS, Android, PC, Windows, HoloLens, MagicLeap, Quest, etc), cross reality experiences (AR, VR or MR) and cross use case requirements, bringing all training and support tools into one integrated solution.

Itzhak Pichadze CEO of frontline.io, explains, “This unique ‘C3’ offering is enabling our customers to answer some of today’s most crucial industry challenges – the operational bottle necks due to dependency on a small number of experts, long training times and inadequate feedback or update cycles; the ever-growing skills gap due to recruitment issues and low knowledge retention; and high costs associated with training, content creation and repairs. frontline.io answers these issues with a seamless, highly effective digital solution, propelling forward-thinking hardware manufacturers into the training and support services of the future.”

Customers utilizing frontline.io can also create 5 times more content than they could before. This intuitive solution is set up quickly, effortlessly and securely and users are then creating content with 80% less text, that is easily translated with no need for video or images.

“We are already hearing of businesses within the printing industry who have experienced the advantages of frontline.io and are then demanding this service is available when buying their next machine. If the manufacturer can’t offer a digital twin, then it’s a dealbreaker for those businesses because they have seen firsthand the benefits that frontline.io offers. It’s a proven, practical and profitable solution that is poised to transform the way hardware manufacturers around the world offer training and support. We urge everyone at drupa to visit us and see this incredible SaaS platform for yourself,” Pichadze concludes.

More information about frontline.io can be found online: frontline.io or drupa visitors and exhibitors can book their show demonstration by visiting frontline.io drupa calendar