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Trotec to Open Regional Service and Support Center in Miami

Friday, November 01, 2019

Press release from the issuing company

Plymouth, Mich. – Trotec is pleased to announce the opening of its new regional service and support center in the Miami, Fla. The new facility will be equipped with lasers, materials and accessories to be used for individual laser demonstrations, educational workshops, and materials testing.

The grand opening will be held concurrently with the company's November Third Thursday educational workshop on November 21, from 10am to 2pm. Held at various Trotec locations on the third Thursday of every month, the workshop series was designed to provide training on laser technology, and to promote an understanding of how lasers can add value to a business. Workshop agenda items cover a range of laser skills from beginner to intermediate – such as how to use a rotary attachment, how to use JobControl Vision, and expert advice on how businesses can maximize the return on a laser investment.

The new service and support center in Miami will house high-speed, CO2 flatbed laser cutting and engraving systems, fiber laser marking systems, and systems featuring our flexx laser technology, which combines a CO2 laser for cutting and engraving a wide variety of materials with a fiber laser for marking plastics and metals. Laser systems will be outfitted with a variety of options and accessories that add valuable business capabilities, such as a rotary attachment for engraving round and cylindrical items, and vision registration software for creating precision cuts and engraving.

Trotec Laser President Warren Knipple says the new service and support center plays an important part in broadening the resources, information and support that the company offers customers before, during and after a laser purchase, and makes those resources more accessible to its diverse and growing customer base.

"Our incredible growth rate over the past decade has moved us to double our number of service and support centers," says Knipple. "We want to make sure we are providing the best access possible to the training and support that businesses need to make the most of a laser investment – not just for our community of laser users, but for all those who are using or considering using a laser for their business," adds Knipple.

 

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