New Service Improves Productivity by Automating Mail Process ATLANTIC CITY, N.J.- May 20, 2002--In the race to distribute information in Corporate America, it's "snail mail" versus e-mail. Now there's a way to turn paper-based snail mail into e-mail. Xerox Corporation today announced a new service that digitizes most hard copy mail documents and sends them via e-mail to employees. Xerox's digital mail service increases productivity by eliminating time spent opening hard copy mail and delivering it in person. Xerox's digital mail solution, which supports remote offices and seamlessly integrates with e-mail applications such as MS Outlook, is a customized offering that processes incoming mail either on location or off-site. Contents are scanned, indexed and stored in a password-protected repository. The electronic format provides an opportunity to share business critical documents at the click of a mouse instead of a walk to the mailroom. Employees receive e-mail directing them to a secure Web site where they can retrieve mail 24/7. Xerox maintains the hard copy documents and stores them per the customer's specifications. "Our digital mail solution is a logical extension to Xerox's Mail Services offerings," said Mike Mac Donald, president, Xerox North American Solutions Group. "We have more than 15 years of mail service experience with customers such as Aetna, Bell Canada and Prudential. Now we're building on that experience with imaging and document management tools that help customers address the challenges of today's business environment." Xerox's digital mail solution is available as a stand-alone service or as part of a comprehensive mailroom management solution offered by Xerox.