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Xerox Links Technology with Enterprise Services, Software and EDS Agility Alliance

Press release from the issuing company

ORLANDO, Fla.--Oct. 19, 2004-- Xerox Corporation today reinforced its role in strengthening the link between documents and information technology, showcasing clients, alliances and services that are improving business processes through smarter document management. At the Gartner Symposium/ITxpo, a leading annual conclave for IT professionals, Xerox was recognized along with Cisco, Dell, EMC, Microsoft and Sun Microsystems as a core member of the new EDS Agility Alliance. The alliance is part of a collaborative strategy to help businesses simplify workflow, boost efficiency and respond to changing IT demands. "In today's office environment, customers require the effective integration of technologies to simplify their workflow and boost efficiency," said Anne M. Mulcahy, Xerox chairman and chief executive officer. "Xerox is satisfying those requirements by combining our smarter document management solutions with the capabilities of other IT leaders." For example, Xerox and EDS are working together at PPL Corporation, a major energy services company headquartered in Allentown, Pa., to improve productivity, reduce cost and streamline output-intensive business processes. Working within PPL's IT infrastructure, Xerox and EDS are jointly providing managed output services including device procurement, network installation and support. The companies are also embarking on an output document assessment designed to examine document processes, identify cost savings, and balance printers and multifunction systems. "PPL has a large and intricate work environment," said Barbara Miller, manager, document management services, PPL. "We are leveraging the best capabilities of EDS and Xerox to link IT services with document output services and to control costs in the process." Smarter Document Management Helps Park University, City of Jacksonville In a case study session at the Gartner Symposium, executives from Park University of Parkville, Mo., and the City of Jacksonville, Fla., will participate in a panel discussion on "Content Management, Portals and Collaboration." Moderated by Gartner analyst Jim Lundy, it will be Wednesday, Oct. 20, at 2 p.m. at the Dolphin Hotel. Park University, in partnership with Xerox Global Services, created a document management system to enhance the admissions process and improve overall service to students across all 40 of its remote campuses. The admissions process, once time-consuming and inefficient, has been replaced with infrastructure and workflow processes that can support a 300 percent increase in enrollment. Previous revenue losses of up to $1.5 million are now being captured because of this solution. "The Xerox solution has yielded both qualitative and quantitative results for students, faculty and administration," said Dorla Watkins, vice president, finance and administration, Park University. "By working smarter with documents, we are able to quickly resolve student issues, share information faster, reduce paper-related costs, and empower our faculty and staff to focus on core activities." The City of Jacksonville needed a robust document management solution to function as the central repository of forms and files for its enhanced workflow strategy. In the Gartner case study session, Jim Katz, manager of technology administration, City of Jacksonville, will share how they are using Xerox DocuShare enterprise content management software to speed decision-making, facilitate approval processes, and enhance operational efficiency. At the Gartner Symposium/ITxpo, Xerox also will showcase DocuShare 4.0, the latest version of its secure, Web-based enterprise content management software, and FreeFlow(TM) SMARTsend(TM) software that allows office workers to quickly and easily capture, store and share documents in hardcopy and digital form using Xerox multifunction systems. Earlier this year, Gartner cited Xerox for its vision, technology, services and ability to execute in the office multifunction product market in the Gartner Monochrome MFP Magic Quadrant report, published in June 2004. For the second consecutive year, the independent competitive evaluation listed Xerox in the "Leaders" quadrant based on breadth of MFP technology portfolio, frequency of product refresh, global operations, focus on solutions and services, and market performance.