Heidelberg expands its Digital Concept Customer program

Press release from the issuing company

Rochester, N.Y., June 17, 2003 -- Three more commercial printers have signed on to help Heidelberg’s digital business develop future high-volume solutions. The customers -- DDM Technologies, Inc. of Montreal; LectraMedia of Nevada City, Calif.; and Wicklander Printing Corporation of Chicago -- recently joined Heidelberg’s Digital Concept Customer program. Coordinated by Heidelberg’s Digital Print Solution Center, the program was created last year to initiate an open, ongoing exchange of ideas and feedback between the solution provider and Heidelberg’s digital customers. Other participating customers include Alaniz LLC (Mount Pleasant, Iowa); Applied Printing Technology (Moonachie, N.J.); Bates Jackson (Buffalo, N.Y.); Corporate Press Inc. (Fairfax, Va.); DS Graphics (Lowell, Mass.); Electric City Printing Company (Williamston, S.C.); Global Group (Forth Worth, Texas); and Huron Valley Printing & Imaging (Ann Arbor, Mich.). "Since our inception more than 150 years ago, Heidelberg has relied on customer input for developing print solutions that meet their needs," said Wolfgang Pfizenmaier, president of Heidelberg’s Digital Print Solution Center. "This concept customer program extends that long tradition, and with the addition of these new customers, it will continue to give us invaluable information that will help guide our future technologies and solutions as we look to foster growth in digital printing." The concept customer program includes a select group of commercial print businesses that employ Heidelberg’s family of Digimaster® print systems and in most cases the NexPress™ 2100 digital color press. Participating customers are chosen based on their leadership in the industry, commitment to digital printing and the unique digital applications they offer their customers. "Heidelberg USA values the input these concept customers give us to further their digital printing capabilities as we focus on solutions that increase their productivity and profitability," said Niels M Winther, president, Heidelberg USA. "We find the program very effective." Concept customers attend two in-person meetings per year and have an ongoing dialogue with Heidelberg between meetings. The group’s most recent session was in Landover, Md., June 12 to 14. Heidelberg’s Digital Print Solution Center based its concept customer initiative on similar programs run by other Heidelberg solution centers, including the successful sheetfed concept customer programs in North America and Europe. The Digital Print Solution Center designs and manufactures high-performance digital printing systems, software for managing printing applications and high-quality scanners.