Regulus Group Reports High Satisfaction With Exstream Dialogue Software
Press release from the issuing company
Dialogue Helps Regulus Significantly Reduce Costs and Increase Productivity Across Multiple Facilities
October 2, 2002—www.exstream.com—Exstream Software, Inc. announced today positive reports from Regulus Group LLC, a satisfied user of its Dialogue software. Regulus, the nation's premier independent billing and remittance processing company, is implementing Dialogue as its software of choice. Handling everything related to statement rendering and bill presentment, Regulus has significantly increased productivity and reduced production costs using Dialogue to create complex financial applications, high-volume bank transactions, online customer applications, and a host of other customized transaction-related documents.
Key drivers in Regulus' selection of Dialogue were its intuitive graphical user interface, which makes it much easier, in many cases, to create and modify documents, its dynamic charting and file import capabilities for increased flexibility and more sophisticated financial and bank statement applications, and its ability to run on multiple platforms throughout Regulus' different locations. With postal optimization cited as one of the many reasons customers employ Regulus, Dialogue's output sorting and bundling capabilities help Regulus improve overall processing performance while reducing postage costs, critical to staying competitive in an industry where the single biggest expense is postage. Regulus reports saving huge sums of money on large mailings using Dialogue to cleanse and update address data, sort by postage weight, and allow for batch aggregation to gain the best postal rates.
“The services we offer to our clients extends far beyond just printing and mailing, requiring us to rely on the benefits of cutting edge technology—Dialogue's robust features provide countless advantages,” said Jesse Juarros, Chief Information Officer for Regulus. “Its flexibility and ease of use make it possible to implement document applications faster, since people with varying skill levels can use it. In addition to the obvious benefits, this technology also expands the labor pool capable of working on a project.”
Additionally, Regulus is taking advantage of Dialogue's eFulfillment capabilities, which enables their customers to view documents online before printing, building their own dynamic messages, and apply business rules that tell Dialogue when to insert them during the print run. Dialogue is also making it possible for Regulus to accept large TIFF files from banks and dynamically import check images and customized pie charts into transaction documents at run time. Dialogue's “design once, deliver anywhere” capability saves tremendous time, since the original document design does not have to be changed in order to support new delivery channels—whether that's a different printer (color, black & white, or highlight), or electronic presentment through the Internet, fax or an archive system.
“Regulus is exciting to work with because they are a company that continually searches for customer-specific solutions that deliver maximum efficiency,” said Davis Marksbury, president and CEO of Exstream Software. “The fact that Dialogue offers solutions to make personalized document creation easier and substantially more cost-effective for both print and electronic delivery makes it the perfect choice for Regulus' dynamic and customer-driven environment.”
About Regulus Group LLC:
Regulus, headquartered in Napa, California, is the nation's premier independent billing and remittance processing company. Offering a full line of Remittance Processing, Statement Rendering and Bill Presentment products and services, using leading-edge technology, Regulus is capable of providing customer solutions that target a particular component of a biller's needs, or a comprehensive solution for the entire billing cycle. Regulus provides services to over 4,000 corporations and 30 banks throughout North America. It offers industry-specific expertise in utilities, insurance, telecom, health care, financial services and media. Its 2,700 employees annually handle 1.5 billion paper and electronic items and operate a network of more than 30 processing locations in the United States.
About Exstream Software:
Headquartered in Lexington, KY, Exstream Software helps businesses around the world connect with the eGeneration through higher quality, fully personalized customer communications—delivered by mail, email and the Internet. Companies in the financial services, insurance, telecommunications, retail, service provider, and other industries benefit from increased revenue through improved customer retention and faster time to market.
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