Industry Experts and Technology Users to Share Best Practices, Focus on Hot Topics Relating to Printing and Publishing, Document Technology, Web Solutions and more TORRANCE, Calif. U.S.A. (July 31, 2002) - Keynoters and presenters at Xplor 2002, the 23rd Global Electronic Document Systems Conference & Exhibit, will focus on vital document technology topics and trends for business and customer communications. Industry experts, leading-edge product and service providers, and savvy document technology users will come together for intensive learning, networking and brainstorming about industry best practices. This meeting of the minds takes place Oct. 27 - Oct. 30, 2002 in Anaheim, Calif. at the Anaheim Convention Center. Xplor 2002 is sponsored by Xplor International, the worldwide electronic document systems association. William McCalpin, EDP, Xplor International General Manager, said, "Xplor is the premiere forum for printing and publishing and document technology learning. Attendees will walk away with solutions and best practice ideas to implement immediately upon returning to their organizations. At past conferences, attendees have learned so much from each other and the keynoters and presenters, that they've saved their companies thousands of dollars after the Xplor Global Conference & Exhibit experience." Hot Topics Representatives from major organizations such as The Delphi Group and Gartner, as well as the eight corporations that represent Xplor International's Joint Technology Council (JTC), will focus on key topics including: document processing lifecycle; document creation and management; output architecture; printing and publishing; color; web solutions; and finishing, mail and fulfillment. These technology topics are important for any document or printing technology professional, CEO, business executive or marketing manager to understand. Xplor 2002's curriculum analyzes these topics covering every aspect from international issues and case studies to best practices and marketing considerations. During the Opening General Session, the Delphi Group's Carl Frappaolo, executive vice president and co-founder, will share valuable insights on some of the major changes the document systems industry has seen over the past year: the convergence of electronic printing and digital document technology; the increasing trend towards outsourcing internal printing processes as organizations seek to streamline costs while retaining a focus on document content as a corporate asset; and heightened customer expectations of the affordable use of full-color in a production environment. The Delphi Group is a leading global provider of advisory services at the intersection of business and IT, with leading-edge thought leadership that assisted more than 20,000 professionals in the Global 2000. Following this opening keynote, the JTC partners will hold an Executive Forum, where leaders from each of the eight partner companies will share the stage, offering their insights on the state of the industry, current and future trends, and their companies' latest offerings to meet industry needs. The JTC partner companies are: Adobe Systems, Inc., Heidelberg Digital/NexPress, Hewlett-Packard Company, IBM Printing Systems, Nipson Digital Printing Systems, B.V., Océ, Scitex Digital Printing, and Xerox Corporation. "An Afternoon with Gartner," a special session at Xplor 20002, will focus on the output market, content management, and a roundtable analysis of the Xplor 2002 JTC Partner's Executive Forum. Gartner says the digital document is causing gradual shifts to occur in the output market. While production of paper documents will not go away, the Gartner says, changes in technology and the way that people use documents will force enterprises to change the way they produce and deliver them. The Gartner session will also cover how managing enterprise content means leveraging all types of content, including web, web, print, and new media delivery formats. With more than 20 years experience identifying and analyzing the trends and technologies that have shaped the course of business, Gartner, Inc. provides unrivaled thought leadership and strategic consulting services to more than 11,000 organizations worldwide. "Xplor International has consolidated its educational content and revised the conference tracks. This year, you'll find session topics that are even more focused on the information you need to succeed at your job," said McCalpin. Here's just a small sampling of the hot topics and educational content from the more than 100 sessions at Xplor 2002: ·Multi-Channel Customer Correspondence ·Streamlining Document Production Processes ·Targeting Customer Relationships with Digital Printing ·The State of the Automated Document Factory in 2002 ·Best Practices in Document Strategy ·Customer Benefits of Re-engineering Documents ·Developing Exceptional In-House Billing Operations ·Knowing Your Customers & Making it Show on Your Statement ·Personalization: A Guide to Selecting Software for Digital Printing ·Customer Communications with CRM: Technology ·Disaster Recovery for Critical Document Processing & Mailing ·Early Customer Experiences with Invisible Bar Codes ·Emerging Hybrid Mail Technologies in Today's Marketplace ·In-house vs. Out-sourcing Mail & Document Strategies for a De-regulated Europe For updates on Xplor 2002, the 23rd Global Electronic Document Systems Conference & Exhibit, visit http://www.xplor.org, e-mail [email protected], or call +1-310-791-9521.