GROTON, Mass.- July 23, 2002--New England Business Service, Inc. announced the appointment of Hedy Veith Whitney as Senior Vice President, Human Resources, effective July 1, 2002. Ms. Whitney, prior to joining New England Business Service, Inc., was Senior Vice President and Director of Human Resources for Fidelity Investments Retirement Services Company. Previously she served in senior human resources positions with BankBoston and BayBanks. Before joining BayBanks, she was with the Commonwealth of Massachusetts where, among other positions, she was Undersecretary in the Executive Office of Administration and Finance and Deputy Commissioner of the Department of Personnel Administration. Ms. Whitney, 51, is a graduate of Hamilton College and Suffolk University Law School. She is a member of The Boston Club and is a director of the Make-A-Wish Foundation of Greater Boston. Ms. Whitney is replacing Robert H. Glaudel, who is retiring.