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Universal Healthcare Group Leverages O'Niel Data Systems Experience

Published on March 15, 2012

Universal Healthcare Group's Print Production Manager Lynor Romer contributes on how they make use of O'Niel Data Systems experience for their complex material.

Hi.  I’m Lynor Romer.  I’m the Print Production Manager at Universal Health Care.  Our company is a Medicare Advantage Plan company, and the materials that we produce are very data-driven.  So therefore, since we came on board with O’Neil we have really experienced a superior way of producing our materials.  Specifically, the data and the programming that is involved is very complex.  It takes a lot of upfront programming and a lot of experience in that arena to make it all happen because the print side would be nothing without the data and the programming upfront.

The other advantage in utilizing O’Neil is that with their high-speed equipment we’ve been able to shorten our timeframe of our scheduling.  We are under government regulations to get out certain materials in a very, very short period of time, and we’re talking materials that could be from 200 to 400 page books of sorts.  So just last year in fact, CMS, which is the Center for Medicare and Medicaid Services, actually shortened our timeframe in which we can produce a lot of these materials.  Their deadlines were brought earlier up in the season.  So therefore, it was exponential to find a vendor or partner that could us meet these new required deadlines. 

So given their expertise and their data and then utilizing their equipment, this newer HP technology that they’ve acquired and have been utilizing, it has really helped us in manufacturing our materials in a short timeframe and with their expertise in programming.  So in regards to the PHI, which is Personal Health Information, there’s a lot of regulations on the security of that kind of data so, of course, we’d have to utilize a vendor that has the high secure levels of transferring information back and forth and being able to secure that data and be in compliance as well.  That type of security is inherent in what O’Neil offers to companies such as our.

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