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Hubcast President Tony Dolph Updates About the Cloud Print Service Company

Published on February 3, 2012

President of Hubcast Tony Dolph and Cary Sherburne discuss the success of their global cloud printing network and the international cost savings potential.

Cary Sherburne:  Hi.  I’m Cary Sherburne, Senior Editor at WhatTheyThink.com and I'm here with Tony Dolph who is President of HubCast.  We haven’t heard from HubCast for a while.  How long have you been there?

Tony Dolph:  I’ve been there about two years, Cary.

Cary Sherburne:  About two years?

Tony Dolph:  Yeah.

Cary Sherburne:  And maybe just, for our audience, you could just give a little background on the, you know, nuts and bolts of what HubCast is.

Tony Dolph:  Happy to do that, thanks.  So HubCast is a Cloud print service.  We provide print services for enterprises that are looking to support global sales and marketing teams.  We’re able to do that with two things—all in the Cloud, as I said, from Cloud print services, of course, it’s in the Cloud.  We’re able to provide them with next-day service on a global basis, and the way we do that is by marrying two fundamental components.  

One is a real fine transaction processing engine that allows us to route print globally, maintaining the color standards with a very rigorous color protocol that we have, and deliver that as fast as next day.  That’s married to some applications, some for single users and some for enterprises, that allow people to have a very concise, economical workflow so they can get their print work done very quickly and with a minimum of fuss.

Cary Sherburne:  And so you’ve got print partners all around the globe, basically.

Tony Dolph:  We do.  We serve about 135 global, of the largest global GDP marketplaces today.  About 80 percent of those we serve with next-day service.  And the remaining, you know, the remaining percentages with a five-day service.  So we’re everyplace from Russia to Central Asia to East Asia.

Cary Sherburne:  Latin America?

Tony Dolph:  All through Latin America, United States, and we’re going every day, so we add print service providers on a regular basis.

Cary Sherburne:  Okay.  That was going to be my next question.  If a print service provider wanted to participate they should just contact you?

Tony Dolph:  They should contact me.  A gentleman named Aaron Bloom is our Director of Network Services, and he’s another person you could talk to at HubCast.

Cary Sherburne:  And are you involved with the G7 standards, is that part of it; or you have your own sort of certification process?

Tony Dolph:  We have a six-segment process that we have internally.  It deals with all the software aspects of our service, as well as all the physical thing, so it’s a very rigorous protocol.  Print service providers who work with us are trained.  It usually takes a good deal of time.  We often spend as much as a week onsite with them.  And then we’re constantly monitoring them, we’re able to really understand their workflows, as well as how their presses are doing.  So we’re able to monitor color quality and calibration over the network as well.

Cary Sherburne:  So in an increasingly global society, this type of distribute and print network is really of growing importance.

Tony Dolph:  Well, we see that today.  Honestly, we have lots of global enterprises that are working with us directly, because they’re trying to, you know, they’re trying to speed service delivery.  Honestly, they’re trying to work in real time effectively, and next-day delivery of materials that are delivered on demand is really part of what they’re trying to do.  

Cary Sherburne:  Plus, you’ve got the issue of if you’ve got a multi-national corporation, having it printed where you need it is better than having to deal with customs, and paperwork, and shipping, and all the costs associated with that.

Tony Dolph:  You’re right.  I mean, there’s a bunch of benefits you get on the service delivery side.  One is, you’re not going through customs typically, so you avoid all the hassles, the tariffs.  We’re printing in-country, so the pricing is very much relevant in that country; it’s very competitive.  And with regards to the, you know, the shipping cost, you know, what’s paper…

Cary Sherburne:  Heavy.

Tony Dolph:  It’s about six times heavier than a car on a volume basis.  So you don’t FedEx cars around the world.

Cary Sherburne:  Right, right.

Tony Dolph:  So a lot of our enterprises are finding major savings with regards to wastage, because it’s on demand; with regards to shipping costs, because we’re shipping—we’re printing really close to delivery destinations.  And then on tariff and customs, all those little gotchas that impact delivery, are out of the way with HubCast.

Cary Sherburne:  And in time, of course.

Tony Dolph:  Well time—you would save time from a speed perspective, but the process is very economical as well.  So instead of spending, you know, a week—I’m an old marketing guy—so spending a week working to get a job done, you know, we’re able to get that done in a couple of minutes, typically.

Cary Sherburne:  Yeah.  And so it’s just hubcast.com.

Tony Dolph:  hubcast.com, that’s where you can find us.

Cary Sherburne:  Great, thank you.  Nice to meet you and nice to have you here.

Tony Dolph:  Cary, thank you so much.

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