Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured:     WEBINAR: Keeping Print in the Mix in Customer Communications     European Coverage

COO Dave Zamorski on Touching the Job Less

Published on October 4, 2011

Associates International won the 2010 CIPPI Award for biggest improvement in process management and customer responsiveness and that couldn't have been done without a strong partnership with vendors to reduce the manually going through job after job.

Hi, I'm Dave Zamorski, COO of Associates International.  We recently won the CIPPI Award in 2010 for the biggest improvement in process management and customer responsiveness.  What that really means to the company is how do we get more jobs through the shop with less touches and how do we record the cost effectiveness of it.  With that in mind, there was a lot of things that we learned on this.  One you have to have a very strong relationship with your partners.  We partnered with Creo and we partnered with Avonti and Xerox on the process.  Really Avonti and Creo generated the GDF extensions that we had written and it captured all the costs and they go right back into the MIS system.  What that means to the company is that there’s no people touching those jobs when they come off the presses, there's no accounting needed for it; it's already in the system.  And we have true cost in every one of those jobs.

We handle hundreds of line items a day that come through the storefronts.  To sit there and manually go back through and try to touch each one of those and record those was very expensive.  This saved us annually some place in the arena of $150,000 to $180,000 in just recording cost, touches, and being able to capture those costs.

One of the many things that I see as the takeaway from what we just experienced with the Sippy Awards and with the improvement in our process that we, one, we increased our productivity by an astounding over 75 percent.  Actually our payroll went down an astounding 30 percent and our profitability went up.  It also led to where our customer as they're quoted in a case study saved over $500,000 annually in their process improvements by eliminating those touches.  

It's a great takeaway, it's a great source to take to your customers and to go sell to your customers, that they can save money as well as you can.  It all equates to faster productivity, it's back on the street faster for them and it also is at an improved price for them, which is two good pluses.

Email Icon Email         

 

Post a Comment

To post a comment Log In or Become a Member, doing so is simple and free

 

 

Recent Videos

 

Video preview: Frank on

Frank on "Paper Shamers"

Published: January 19, 2018

Frank goes on a mini rant against those folks who shame us for using paper. He calls them “paper shamers” as he takes them to task for creating guilt trips for those who use paper.

 

Video preview: SGIA and PIA: Why the partnership?

SGIA and PIA: Why the partnership?

Published: January 18, 2018

Ford Bowers, President & CEO of SGIA, talked with us about the partnership between SGIA and PIA, and the value to their respective memberships. A key element is introducing SGIA's membership to the many conferences that PIA hosts, as well as participation in legislative affairs activities.

 

Video preview: iLearning from Printing Industries of America: All new, available 24/7

iLearning from Printing Industries of America: All new, available 24/7

Published: January 17, 2018

Michael Makin, CEO of the Printing Industries of America, shares information on PIA's iLearning University for the printing industry, which has been completely retooled and includes the opportunity for certification across a variety of disciplines, including Customer Service. Core content included in PIA affiliate membership fees.

 

Video preview: Thayer Long on NPES Rebrand and New Mission

Thayer Long on NPES Rebrand and New Mission

Published: January 17, 2018

Richard Romano talks to Thayer Long about the name change from NPES to Association for Print Technology, as well as the association's new mission to drive the industry forward.

 

Video preview: Idealliance: Taming the Wild West of the Packaging Supply Chain

Idealliance: Taming the Wild West of the Packaging Supply Chain

Published: January 16, 2018

Tim Baechle, Vice President at Idealliance, talks about how Idealliance is repositioning itself around three primary goals: communication, education and validation. With offices around the world hte organization's evolution to a think tank has changed the model of how it works. Programs like G7 and BrandQ create a swim lane for the packaging supply chain to create seamless communication. Baechle shares thoughts about how the organization is serving some of the worlds largest brands and converters to tame what he calls the Wild West of Packaging.

 

Video preview: Frank's Favorite Books about Paper

Frank's Favorite Books about Paper

Published: January 12, 2018

Frank is an unabashed paper lover and is into trees. He describes some of his favorite books about paper that are on paper. He also manages to mention Zip disks.

 

View More Videos

 

Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2018 WhatTheyThink. All Rights Reserved