Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured:     Industrial Print Analysis     European Coverage     Production Inkjet Analysis

UALR Chuck Werninger's advice to peers

Published on January 14, 2011

Chuck Werninger, Director of Printing Services for UALR, offers advice to fellow printers and universities in a competitive business.

Cary Sherburne:  Hi, I'm Cary Sherburne, Senior Editor at WhatTheyThink.com and I'm here with Chuck Werninger who is Director of Printing Services for the University of Arkansas at Little Rock and you've been able to reinvent, as we've talked about before, reinvent your print shop basically.

Chuck Werninger:  Absolutely.

Cary Sherburne:  And maybe you could offer some advice for your peers that might be facing similar challenges.

Chuck Werninger:  Absolutely.  You know, the printing industry is an extremely competitive, but in other universities they're facing a similar challenge that we did in that you've got to be cost effective but you've also got to provide a product that is competitive in the marketplace.  I think we've got to figure out not just what our customers are trying to buy from us today but what they need to buy from us next week, what they would like to buy from us three years from now and we've got to make sure that we're on a path that takes us there ahead of them.  Wayne Gretzky used to say, "You've got to skate to where the pucks going to be, not to where it used to be."  That's one of my mantras that I operate by and I think we really have an obligation to be cost effective but we also have an obligation to report up our chain of command about our productivity and about our efficiency, even when they're not asking those questions.  Because a lot of times what happens I think our enemy is not who we think it is.  Our enemy is people who are trying to run businesses but they don't know the printing aspect of it and we really have an obligation to help them make informed decisions.

Cary Sherburne:  And also especially in the university environment there's a big push to sustainability and if your shop is structured right you have a huge contribution to make to that sustainability objective of the institution.

Chuck Werninger:  Absolutely.  In the state of Arkansas, they're not asking a lot of questions about sustainability yet but one thing that I know absolutely certain is that we've probably got the most sustainable print shop in the state and nobody knows it and I can't wait for them to start asking those questions because we have an enormous recycling program.  We have a waterless press, we have a chemistry-free plate making entirely.  We don't do any chemistry whatsoever inside our shop.  We have the coolest running copier in terms of temperature, in terms of electricity consumption.  I mean, our print shop is cutting edge.

Cary Sherburne:  And in the waste, the whole waste reduction thing, by fast make-ready or no make-ready, as you have on digital.

Chuck Werninger:  Extremely low.  That's exactly right.  I mean, we're saving it on the front end, we're saving it during production, we're saving it afterwards and then we're getting it directly into the recycling strip.  I think we're doing the right things and I would urge everybody who's in a similar position to get involved in your sustainability efforts because that is where the world is headed.

Cary Sherburne:  Yeah.

Chuck Werninger:  And we have to make sure that we build a print shop that answers the questions they're going to ask three years from now.

Cary Sherburne:  That's great.  You're doing a great job.  Thanks for sharing with us.

Chuck Werninger:  Thank you very much.

Email Icon Email         

 

Discussion

By Jake Timmins on Jan 17, 2011

Great interview. Chuck get's it.

 

Post a Comment

To post a comment Log In or Become a Member, doing so is simple and free

 

 

Recent Videos

 

Video preview: Frank Visits Cal Poly's Shakespeare Museum

Frank Visits Cal Poly's Shakespeare Museum

Published: April 21, 2017

Frank goes back in time as he visits the Cal Poly Shakespeare Museum. Surrounded by modern printing technology, this collection is a time warp of how printing was in the past.

 

Video preview: After the Honeymoon of Selling Web-to-Print Program

After the Honeymoon of Selling Web-to-Print Program

Published: April 20, 2017

When you sell a web-to-print program, you have a brief honeymoon period that needs to be optimized. Stay focused on the business goals - get orders flowing through the system. Nobody wants to hear from a customer saying, its been six months and we've seen no value!

 

Video preview: Esko's President Shares Thoughts on Being Part of the Danaher Family

Esko's President Shares Thoughts on Being Part of the Danaher Family

Published: April 18, 2017

Udo Panenka, President of Esko, talks about being part of Danaher, the value to the business being part of the Danaher family brings. A toolbox of proven great processes has been key to continuing -- and even speeding up -- the innovation that has enabled Esko to continue to bring new products to market. He talks also about the ability to bring these tools to customers to strengthen relationships and help them improve their businesses as well.

 

Video preview: Eversfrank Gruppe Promotes Real-Time Printing

Eversfrank Gruppe Promotes Real-Time Printing

Published: April 17, 2017

It was a pleasure to speak again with Gerhard Martterer of the Eversfrank Gruppe again at Hunkeler Innovationdays. He always has interesting applications to talk about, and this conversation is no exception. Take a look at the great success the company is having on behalf of its customers with real-time printing.

 

Video preview: Frank: Judge a Book by its Covers

Frank: Judge a Book by its Covers

Published: April 14, 2017

Frank uses a book authored by RIT student Akshat Pardiwala to demonstrate that the cover often makes the book. He shows two versions to make his case.

 

Video preview: Chain of Custody of Print Jobs

Chain of Custody of Print Jobs

Published: April 13, 2017

One of the key functions of a Print MIS is to track where every single job is in your facility. Chain of custody is about inputting the transfer of ownership between resources in your plant. It always amazes us how powerful this one feature of a Print MIS when implemented properly.

 

View More Videos

 

Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2017 WhatTheyThink. All Rights Reserved