Bill Gilmer of Wordsprint on NAPL consulting
Published on February 23, 2010
Bill Gilmer, Awards Print. I’m the President of Awards Print in Southwest Virginia. We have been using consultants from NAPL for years, even before NAPL offered this as an in-house service. The first one was Clint Bolte; came out and did a great job and we invited him out to talk about press room productivity and he ends up realigning all of our staffing. We brought Joe Becker out a few years later, he was great, to do succession planning and he ends up recalibrating how we flow our jobs through the plant.
More recently, we have gone with the NAPL in house consulting and we actually pay the premium membership every year and we get the services of the likes of John **** and Mike Philly, we’ve had Howie Fenton come out. And this has been terrific. I do not think we could have survived the recent recession without them, but they saw it coming, they saw it coming, we got our heads together, we laid out some strategic steps and it turns out, 2009 was actually our most profitable year in our history since we took the measures that we worked up with NAPL.
So, I highly recommend them.