Interviewer: Hi, I’m Gail Nichol-Kailing, Senior Editor at WhatTheyThink.com and I'm here today with Moe Farsheed, who is the President and CEO of Mind Fire. Moe, I want to congratulate you on your tenth anniversary.
Moe Farsheed: Thank you very much. It’s very exciting in these difficult times to be around 10 years.
Interviewer: Exactly. Exactly. And make it through the ten years. But that’s not the only recognition that we’ve got to give you. You’ve won an award recently. The Inc. 500?
Moe Farsheed: Yes. We were -- actually due to our customers, the success of our clients we were very excited to hear for the second year in a row that we were recipients of the Inc. 500, fastest growing companies. And again, I can’t reiterate the importance our clients, that’s how we make our money, our client success is our success.
Interviewer: Right. Right. Now award though really gives you credibility in the industry as well; doesn’t it?
Moe Farsheed: I think that’s an important point, because we are in difficult times, financial times, and I think name recognition, making sure that you don’t make a mistake, getting it right the first time is critical to service providers, printers that are doing their best to thrive in this very difficult time. And so I think the right name recognition, the fact that we have been able to grow is -- clients have been able to grow, it really gives us credibility that I think is required in this space.
Interviewer: Absolutely. Thank you.
Frank is Entranced by Pop-up Cards
Published: December 2, 2016
Frank is entranced by pop-up cards from opencardnow.com. Former typographer Julie Brumlik has a new career with pop-up origami. Frank even shares his pop-up Gutenberg book.
ASU's Print & Imaging Lab Leads the Way in Workflow Integration
Published: December 1, 2016
Chris Halkovic, Web-to-Print Manager at Arizona State University's Print and Imaging Lab, talks about how the shop/learning environment is integrating Web2Print and MIS for a coherent and automated workflow for printed materials and 3D objects.
Universal Wilde Has Transformed Its Business with Production Inkjet
Published: November 30, 2016
Universal Wilde in Massachusetts is the largest direct marketing and book printing company in the state. Its Vice President of Operations and Technology, Jeff McFadden, explains the company's decision to acquire production inkjet about 5 years ago. Today, about 75% of its production ink work being book production with the rest being direct mail. He also shares his thoughts about the value of users groups like thINK.
Diversification at SunDance Offers an Exceptional Customer Experience
Published: November 29, 2016
JohnHenry Ruggieri, Managing Partner at SunDance in Orlando, shares thoughts about the importance of focusing on core competencies, bringing as many services in house as possible in order to meet a wider variety of customer needs. He discusses how his various HP printing solution's contribute to providing a great customer experience.
Monitoring Performance Across the Shop
Published: November 28, 2016
Dave Erwin, SVP at Racami, talks about the company's role in providing technology solutions for commercial printers to provide them with a visibility dashboard to monitor performance across the shop.