Log In | Become a Member | Contact Us


Market Intelligence for Printing and Publishing

Connect on Twitter | Facebook | LinkedIn

Featured: Special Report: Printing Outlook 2019     Production Inkjet     Installations and Placements Tracker

NAPL's Howie Fenton talks consulting ROI with Cary Sherburne

Published on January 14, 2010

Interviewer:  Hi, Cary Sherburne and Senior Editor at WhatTheyThink.com and I'm here with industry icon, Howie Fenton, who is Senior Consultant at NAPL.  

Howie Fenton: Thank you, Cary.  It’s nice to be here.  

Interviewer:  So, especially in times like these, it seems like printing companies really need some outside help to really help them navigate through the waters; not economically so much because I mean, we’re going to have to struggle with that anyway, but how they – how do they make their operations more efficient?  How do they reduce costs?  What kind of new revenue streams can they bring in?  And I know that you do a lot of consulting with a lot of printers, probably you’d like to do more.  Can you give us some examples of real world examples of how you’ve been able to help some printing companies achieve these objectives?  

Howie Fenton: Sure, absolutely.  We’ve got a large team of consultants with NAPL and they specialize in different things.  For example, one of my oldest friends is Ray Prince.  He’s like, been around since dirt.  He’s –

Interviewer: Oh, poor Ray.  

Howie Fenton: He’s probably one of the greatest pressroom consultants that I know of and he’ll get assignments of working with companies and he’ll go from press to press within a company and help them reduce their make ready times and increase their productivity and work with them for years doing something like that.  

We’ve got another consultant, John Hyde, who specialized in merges and acquisitions and he’s very busy these days, of course, helping companies either position themselves to get acquired, or to find other companies that are looking to be acquired.  

I’m an operations guy.  I spend a lot of time helping companies implement new technology, perform cost benefit analysis.  Really, I think that the companies that are going to survive are the ones that are going to become more efficient and more profitable because that’s really the key to staying in business today.  

Interviewer: And sometimes it’s kind of hard to see the defects from inside, right, because you live with it every day and you just sort of say, oh, well that’s the way it is.  

Howie Fenton: That’s exactly right.  One of the things that we’re asked for most is – we’ve all grown up in this industry, we don’t know exactly if we’re doing things the right things, it’s our way, but we’re not exactly sure if it’s the right way.  Can you benchmark our performance against industry leaders?  And that’s really what NAPL stands for.  NAPL’s mission is really all about leader performance.  If you look at our research, we look at leader performance in our research, in our consultants, we all specialize in helping companies become leaders.  

Interviewer: So, for a reasonable investment, companies can really get – what’s an average ROI.  I mean, if you come in and you do a project with John – Well, John that would be a little bit different, but if it’s Ray, or if it’s you coming in and doing a normal average project, what would you say the ROI is?  

Howie Fenton: You know, I think a successful project, if we can help a company increase their productivity by something like 15% that will usually translate to an ROI of within six to nine months.  

Interviewer: That’s great.  So it’s worth the investment.   

Howie Fenton: Yeah.  Absolutely.  

Interviewer: Thank you.  

Howie Fenton: Thank you, Cary.  It’s nice to be here.

         Email Icon Email    Reprint Icon Embed/Reprint

 

 

 

Recent Videos

 

Video preview: Frank Talks Type with Paul Shaw

Frank Talks Type with Paul Shaw

Published: June 14, 2019

Paul Shaw is a noted designer and design historian. For three decades, he has researched and written about the history of graphic design with a focus on typography, lettering, and calligraphy. He recently gave a talk at the Museum of Printing in Haverhill, Mass. He talks with Frank about type and type trends.

 

Video preview: Canon Solutions America's Océ Colorado Printer Offers Endless Solutions

Canon Solutions America's Océ Colorado Printer Offers Endless Solutions

Published: June 13, 2019

John Kaufman, Senior Marketing Specialist for Canon Solutions America, takes us on a tour of the Océ Colorado wide-format printer with faster automation and an endless array of configurations for both small and wide format printing.

 

Video preview: Kornit Digital Looks to the Future of the Textiles & Apparel Supply Chain

Kornit Digital Looks to the Future of the Textiles & Apparel Supply Chain

Published: June 13, 2019

Ronen Samuel, CEO of Kornit Digital talks about consumer demand driving changes in the textiles and apparel supply chain and what that means for apparel and interior design. It is moving from supply and demand driven by the brands to demand and then supply, moving from 18 months lead time to one month or less. He outlines Kornit Digital's role in helping to drive this change.

 

Video preview: Ricoh's New Flatbed, Latex Wide-Format Units

Ricoh's New Flatbed, Latex Wide-Format Units

Published: June 12, 2019

Dan Johansen, Marketing Manager for Ricoh USA, talks about Ricoh's new flatbed and latex wide-format printers, the technologies behind which are the culmination of many years of development.

 

Video preview: HP Launches DigitalPack to Improve and Simplify the Corrugated Work Process for Global Brands

HP Launches DigitalPack to Improve and Simplify the Corrugated Work Process for Global Brands

Published: June 12, 2019

David Murphy, Worldwide Director of Marketing and Business Development for HP PageWide Industrial Solutions, explains HP's collaboration with users of its HP PageWide corrugated solutions to form the world's first digital users group for this market segment. Called DigitalPack, the goal of this new users group is to make digital print for corrugated better, easier, and more inspirational for global brands.

 

Video preview: Debbie McKeegan Addresses How Digital Technologies Make Textiles More Sustainable

Debbie McKeegan Addresses How Digital Technologies Make Textiles More Sustainable

Published: June 11, 2019

FESPA Textile Evangelist Debbie McKeegan talks with Senior Editor Cary Sherburne about how digital technologies are helping address sustainability issues in the textile industry, the world's second largest polluter. This includes not only the printing aspect, but the entire textiles and apparel supply chain.

 

View More Videos

 





Become a Member

Join the thousands of printing executives who are already part of the WhatTheyThink Community.

Copyright © 2019 WhatTheyThink. All Rights Reserved