If you have spent any time experimenting with AI tools in your print operation, you have probably noticed something unexpected. You are not working less. You might be working more. Before you chalk that up to a failed technology investment, Pat McGrew and Ryan McAbee offer a counterpoint: that is not a bug. For print service providers, it is the feature…the whole point. Read More
The production inkjet market continues to mature at an impressive speed. Vendors are delivering genuinely capable platforms, and the hardware argument has never been stronger. And yet print providers continue to miss due dates, chase customer inquiries, untangle billing disputes, and absorb remake costs that have nothing to do with the press on the floor. Pat McGrew and Ryan McAbee explain how money is leaking from the workflow that surrounds the equipment. Read More